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#1 chairborne

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Posted 16 October 2008 - 04:50 PM

I have an infestation that is pretty much Identical to the one in this post , linking to it was fun because it seems to have screwed up copy and paste.

it's popping up the same chinese websites in IE (even though i never use IE), it's disabled task manager, regedit, and prevents you from running most spyware/utilities. If you try to start in safe mode you get a blue screen. Hijack this wouldn't open, but combofix gave a little bit of relief, after i ran it taskmanager came back from the dead(I use process explorer mostly though), but now the taskbar is locked down and .reg's won't run.


I'm going crazy here. :thumbsup:

any help would be highly appreciated.


edit: apparently cut and paste still works in photoshop, but its hit and miss everywhere else.
screen shot of random mess:

Posted Image




Mod Edit: Topic moved from HJT to more appropriate forum, no log attached ~ TMacK

Edited by TMacK, 16 October 2008 - 05:09 PM.


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#2 Budapest

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Posted 16 October 2008 - 05:20 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 chairborne

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Posted 16 October 2008 - 06:45 PM

Ummm, this got moved because it didn't have a log, but in the post I said that Hijackthis wont run, so I obviously can't post an HT log, I did use combofix, which I didn't post because of the instructions at the head of every forum page. if you want that I'll post it.

If you had looked at the screen shot I'd posted originally you might have noticed that I already had malwarebytes installed, it didn't work, I finally found an antivirus that did recognize the specific malware, Remove It Pro. I also had to use RRT afterwards to get the task manager to run, but even then it only works because I made a copy of taskmgr.exe on the desktop and ran it as taskmgr.com, you can see that too in the screen shot, I didn't post it just to show off my pretty background.

Ironically I have never once had a malware issue, even running SP1 until just recently, I updated all the way to SP3 because I heard that there would be a performance bump and I thought most of the bugs would be smoothed out. This infestation happened a couple of days after the SP3 install, may not be related but it is disheartening.

The main problem right now, other than the malware reinstalling after every startup is that the Taskbar is locked down.

Any help would be appreciated.

#4 Budapest

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Posted 16 October 2008 - 08:55 PM

Can you please post the Malwarebytes log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 chairborne

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Posted 16 October 2008 - 09:35 PM

I get this error when I try to run Malwarebytes:
---------------------------------------------
Run-time error '372'

Failed to load control 'vbalGrid' from vbalsgrid.ocx. Your version of vbalsgrid.ocx may be outdated. Make sure you are using the version of the control that was provided with your application.
---------------------------------------------
I unistalled, reinstalled and still nothing.

#6 Budapest

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Posted 16 October 2008 - 09:53 PM

Try this scan:

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on drweb-cureit.exe to start the program.
  • Cancel any prompts to download the latest CureIt version and click Start.
  • At the prompt to "Start scan now", click Ok. Allow the setup.exe/driver to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 chairborne

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Posted 16 October 2008 - 10:24 PM

like I said in the OP, I can't start in safe mode.

#8 Budapest

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Posted 16 October 2008 - 10:30 PM

Try running it in normal mode.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#9 chairborne

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Posted 16 October 2008 - 10:45 PM

running, found a few of the files already, just hope it sticks.

Ill post the log when it's done. thanks

#10 chairborne

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Posted 17 October 2008 - 12:30 AM

well that was pretty great, it found 15 problems on the first scan, no problem. During the complete scan it found several new ones, scanned about 3000 files and then I hit the blue screen of death.

It still won't start in safe modeand when I try normal mode I get to the login, put in my password and after a moment it flashes my desktop background image for just a second and then apparently logs out (it says "saving settings")and I'm right back to the login screen.

I'm posting this from my phone.

HELP.

#11 chairborne

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Posted 17 October 2008 - 12:42 AM

oh yeah, the blue screen error was IRQL_NOT_LESS_OR_EQUAL if that means anything

#12 Budapest

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Posted 17 October 2008 - 12:51 AM

Insert your Windows XP CD into the CD drive, and then restart the computer. Click to select any options that are required to start the computer from the CD drive if you are prompted. When the "Welcome to Setup" screen appears, press R to start the Recovery Console. If you have a dual-boot or multiple-boot computer, select the installation that you must access from the Recovery Console. When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.

Type: chkdsk /r

It's important to have a space before the "/".

To exit the Recovery Console and restart the computer, type exit at the command prompt, and then press ENTER.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#13 chairborne

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Posted 17 October 2008 - 02:09 AM

I was afraid you'd say that, It's an old OEM (compaq) copy of windows and the XP disc is long gone, I do have my wifes old laptop disk, when I boot from it it goes into setup, and gives me three options:

-to set up windows now, press Enter
-To repair a Windows XP installation using Recovery Console, press R
-To quit Setup without installing windows XP, press F3

I'm fairly sure R is the way to go, but I'm a little concerned about using a different disk than the one it came with, even though they are both Compaqs from about the same era.

Which way do I go George?

Eff it, I'm pressing the shiny button.

Edited by chairborne, 17 October 2008 - 02:10 AM.


#14 Budapest

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Posted 17 October 2008 - 02:12 AM

Well, if you decided to press "R", let us know how it goes.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#15 chairborne

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Posted 17 October 2008 - 02:18 AM

running chkdsk now...taking quite a bit of time, while I'm just sitting here, do you recommend anything by Camus other than the Stranger? I just got stanza on my Iphone and have been rifling through the gutenburg prject for good reads.




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