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No Sound

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#1 jombex


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Posted 16 October 2008 - 09:53 AM

I installed Xp to on the Hp Pavilion Dv9925nr but i cant finde novhere driver for Audio device on High Definition audio bus , can anyone help me ?

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#2 hamluis



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Posted 16 October 2008 - 10:55 AM

To Jombex: You probably need to start your own thread and not piggyback onto this one.

Looks like another notebook made for Vista, not XP.

No sound/video drivers available at HP site.


Edited by hamluis, 16 October 2008 - 10:57 AM.

#3 jombex

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Posted 16 October 2008 - 11:11 AM

well yes it is a vista made laptop but it can run on xp to . but the main problem is the sound driver , i cant find it nowhere , the hp site is no good , i already chacked.

#4 usasma


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Posted 16 October 2008 - 12:18 PM

The steps for this are usually:
1 - Identify the sound device by checking the Vista driver for it's name.
2 - Then find the hardware ID and check to verify the type of device.
3 - Search the web for drivers of the same name - but with XP included in the search terms.
4 - If you obtain the driver from the manufacturer of the device (not the manufacturer) then you'll have to install KB888111 before-hand

I dunno how this is affected by SP3 - but in SP2 systems, if you install the sound driver without the KB888111 update you'll find an unknown device in your Device Manager. The fix for this is to uninstall the sound driver, install the KB888111 update, then reinstall the sound driver.

According to the HP site, it's either a Conexant or a RealTek driver
You'll have to find the hardware ID of the device to proceed.
To do this, go to Start...Run...and type in "devmgmt.msc" (without the quotes) and press Enter.
Then navigate to your unknown sound device and right click on it - selecting "Properties"
Click on the Details tab and scroll down to the Hardware ID
- the Hardware ID will have 4 characters that follow the VEN_ and another 4 characters that follow the DEV_ - write them down
Go to http://www.pcidatabase.com and enter the first 4 characters (from the VEN_) into the Vendor search box. Then click on the Vendor link that shows up, then search that page for the 4 characters from the DEV_ That should tell you which is the manufacturer.
Then use the links below to pick and install the appropriate driver(s).

Conexant Audio Driver for XP: http://h10025.www1.hp.com/ewfrf/wc/generic...deUrl=true&
Realtek Audio Driver for XP (needs the KB888111 update first): http://h10025.www1.hp.com/ewfrf/wc/generic...G_I23778-109040
Here's a link to the KB888111 package for the Realtek driver: http://h20000.www2.hp.com/bizsupport/TechS...=reg_R1002_USEN

This Reaktek one has the KB888111 update included: http://support.packardbell.com/uk/item/ind...;ppn=PB74300101

Edited by garmanma, 16 October 2008 - 12:57 PM.
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