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Authorising XP

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#1 PaulCarlton


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Posted 16 October 2008 - 04:18 AM

A colleague went on holiday recently, leaving me to reformat and reinstall her laptop while she was away. She has an Inspirion XP. Because the original disks were missing I bought a sealed Dell XP Pro disk on Ebay.

The XP Pro has installed but when I turned over the laptop for the authorisation number I discovered that she had been running XP Home, so that the authorisation code doesn't work. However, we still have an old HP laptop in the office which collapsed more than a year ago and which we have not used since. This ran XP Pro so I tried using that number but that won't work either. The Dell distribution disk has a DS/N number on its label beginning DE -0R2527.

I don't know if it's possible that this is a German disk and I am in the UK but is there anyway to authorise the operating system? After all, I have paid Microsoft for it.

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#2 usasma


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Posted 16 October 2008 - 07:33 AM

Dell's are finicky in what they'll accept and authorize. Try contacting Dell and see what they'll advise. In the US I've seen Dell send the recovery disks for free (and they've also charged for some) - so I'd give them your story and see what they have to say.
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