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Modem Problems

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3 replies to this topic

#1 truckie


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Posted 15 October 2008 - 10:39 PM

When I plug in my phone line into my modem (there is only one jack on the modem for the phone line) all my phones in my house will not work (even when the computer is turned off), does this mean my modem is stuck open? If so can this be fixed or do I need a new modem? Also, I am using XP and it is a BRAND NEW Dell desktop computer. THANKS for any help! :thumbsup:

Edited by truckie, 15 October 2008 - 11:19 PM.

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#2 dc3


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Posted 15 October 2008 - 11:20 PM

Can you get online with it plugged in?

Have you looked in the Device Manager to see if there are any error or warnings for the modem?

If you click on the + next to the modem the tree will expand to show the modem, double click on the modem and look at the Device status and see if it indicates that this device is working properly.

What is the make and model of you modem, I don't think that I've ever seen on that didn't have line in and line out.

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#3 Guest_Abacus 7_*

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Posted 16 October 2008 - 02:04 AM

Is your Modem Dial up or DSL? If DSL it has to have a Splitter Box fitted to convert the Signal. The Splitter box also allows you to piug the Phone into it. Normally you need a Splitter Box fitted to each Phone in the House, because DSL uses a different frequency on your Phone Line to access the Net and using the Phone with out Splitter Boxes causes both Systems to conflict.

Edit. Extra Information here.



Edited by Abacus 7, 16 October 2008 - 02:08 AM.

#4 Romeo29


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Posted 16 October 2008 - 04:13 AM

Please tell us the model and make of this modem you are using.
What kind of modem is it? Is it dial-up modem, is it DSL router+modem?

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