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#1 lol999

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Posted 15 October 2008 - 06:46 PM

My computer is infected with some virus that restricts access to basically everything (regedit/msconfig/most of control panel/every .exe file), except for Microsoft Office and Internet Explorer.

I'm running Windows XP, I have tried to run windows in safe-mode (through the f8 method) to see if I could gain access, but the computer would just reboot and say it failed to restart in safe-mode. I don't get any redirections while using internet explorer.

I have ran out of ideas of what to do and any help would be greatly appreciated.

Edited by lol999, 15 October 2008 - 07:17 PM.


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#2 boopme

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Posted 15 October 2008 - 07:53 PM

Hello can you run this scan from normal mode?

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
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#3 lol999

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Posted 15 October 2008 - 11:11 PM

Hey there boopme,

So I can run .exe files, as long as I rename the file to EXCEL.exe (and I imagine if I rename the executable file to any other program it's letting me use at the moment).

I followed all the instructions you posted and rebooted immediately. Here is the log file:

======================================================================
Malwarebytes' Anti-Malware 1.28
Database version: 1274
Windows 5.1.2600 Service Pack 3

10/15/2008 11:00:11 PM
mbam-log-2008-10-15 (23-00-11).txt

Scan type: Quick Scan
Objects scanned: 71327
Time elapsed: 5 minute(s), 29 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\affltid (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\affltid (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr (Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\mcrh.tmp (Malware.Trace) -> Quarantined and deleted successfully.
C:\RECYCLER\ADAPT_Installer.exe (Heuristics.Malware) -> Quarantined and deleted successfully.
======================================================================

I now have access to task manager. However executables files are still locked (unless I rename it). Thanks in advance for you time.

Edited by lol999, 16 October 2008 - 01:29 AM.


#4 lol999

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Posted 16 October 2008 - 06:49 PM

I did an additional quick scan and afterwards did a complete scan. Here are the logs:

=========================================================
Malwarebytes' Anti-Malware 1.28
Database version: 1276
Windows 5.1.2600 Service Pack 3

10/16/2008 1:10:03 PM
mbam-log-2008-10-16 (13-10-03).txt

Scan type: Quick Scan
Objects scanned: 73519
Time elapsed: 6 minute(s), 4 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
=========================================================

=========================================================
Malwarebytes' Anti-Malware 1.28
Database version: 1276
Windows 5.1.2600 Service Pack 3

10/16/2008 6:42:27 PM
mbam-log-2008-10-16 (18-42-27).txt

Scan type: Full Scan (C:\|)
Objects scanned: 340570
Time elapsed: 57 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\James\My Documents\Temp\Sony.Vegas.v7.0d.Incl.Keygen-SSG\keygen.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
=========================================================

I have also tried installing SuperAntiSpyware by renaming it to EXCEL.exe, but the setup seems to open another executable file for it to install and it restricts the access to install it (I cant' rename the file it opens). So in conclusion everything seems the same except that now I have access to Task Manager.

#5 boopme

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Posted 16 October 2008 - 07:46 PM

OK unfortunately this malware is protected. We do not want to force SAFE mode and you will need special tools and supervision to remove this.
The tools needed to remove this are available under supervision here.
You can change the name of the file to run it.

Please follow the instructions in this tutorial for posting a HijackThis Log.
Preparation Guide for use before posting a HijackThis Log

After you have created it,post the log here HijackThis Logs and Malware Removal and NOT in this topic,thanks.

Click on New Topic and copy/paste the entire log into the reply. Give it a relevant title.
Once you have posted the log DO NOT reply to it or change it until contacted or advised to do so by the HJT Team tech.
Should you have any other questions about this ask those in tghis topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 lol999

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Posted 16 October 2008 - 08:03 PM

Thanks I have just done that.

Here is the link:
http://www.bleepingcomputer.com/forums/t/174835/unknown-virus/

#7 boopme

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Posted 16 October 2008 - 08:23 PM

Well done ,a nice informative post. Thanks for letting me know. If you have any questions prior to HJT Teams response PM me or any moderator.

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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