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Possible problem with IE 7 Virus?


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2 replies to this topic

#1 glhglh

glhglh

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Posted 15 October 2008 - 03:41 PM

I'm running xp64 on an AMD64 Dual processor 15 Model 67 @ 2800 Mhz

IE 7 started to take 2 minutes, 40 seconds to load (open). I tried to fix this on my own for quite a while, but could not find a fix. Once IE, or a tab in IE is open, it takes the normal short amount of time to change pages (as long as i cut and past the link in the current window, or the linke does not require a new tab).

My work around has been to open IE (with a couple of tabs eacH) two to three times everytime i boot into Windows. Then i just past the links i need.

i would like to fix this. i have completed the "Malware Preliminary Removal Instructions", and am attaching the logs.

Looking at the Hijackthis log, i wonder if the problem is:

Runonce?
sass.exe (file missing several times)
or other possible virus?

any and all help is appreciated. I could also update to Vista 64, but if there is a virus on the computer, i would still have the same problem. i use Symantec Endpoint (which has had several problems since released, but Symantec seems to be finally getting it together).

I didn't get a respouse, so i used hijackthis to delete the runonce entries, i then loaded ie 8. i teh installation process, i thecked the adins individually, and the google toolbar was the problem.

now, IE 8 is fast.

Attached Files


Edited by glhglh, 15 October 2008 - 05:32 PM.


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#2 PropagandaPanda

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Posted 29 October 2008 - 10:52 AM

Hello. I am PropagandaPanda (Panda or PP for short), and I will be helping you with your log.

I apologize for the delay in response. We get overwhelmed with logs at times, but we are trying our best to keep up. If you have since resolved the original problem you were having, we would appreciate you letting us know. If you still need help, post a new HijackThis log.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the Posted Image button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Finally, please reply using the Posted Image button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
Please also tell me of any changes you have made to your computer since your topic was started.

If you do not make a reply in 5 days, we will need to close your topic.

With Regards,
The Panda

Important Note to Other Users Reading this Topic: The instructions provided in this topic below this point are for the original topic starter only. Even if you have similar problems or log entries to those given here, please do not follow the directions, especially those involving specific tools and scripts. Doing so can result in serious damage to your computer. Instead, please start your own topic. Feel free to link to any relevant topics as needed.

#3 PropagandaPanda

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Posted 03 November 2008 - 08:22 AM

Hello.

There had been no reply from the topic starter in 5 days. Due to inactivity, this topic is now closed.
If you are the topic starter and need this topic reopened, send me a message.

Everyone else, please begin a new topic.

With Regards,
The Panda




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