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Sound Card Issues

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#1 Raydanator


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Posted 15 October 2008 - 11:40 AM

I'm having some issues helping an older lady with the sound on her Windows XP computer. Basically, no sound was coming through the speakers, so I double checked this with a pair of headphones, and still nothing.

So, I went to driverfile.com and re-installed the drivers for this card: Intel 82801DB DBM/DA AC97. I didn't hear anything and had to leave, but upon re-starting the system, she says she did hear a voice from the left speaker. I'm not sure what caused that, but its still not playing sound. She also has some 'Legacy' sound hardware listed, which I just left alone. Any ideas of what to do would be appreciated, thanks.

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#2 hamluis



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Posted 15 October 2008 - 12:38 PM

If drivers were properly installed (after uninstalling previous drivers)...and work (not corrupted)...and the volume controls are at the proper settings...then my guess would be that the onboard function has died.

Try the sound troubleshooter in XP?


Edited by hamluis, 15 October 2008 - 12:38 PM.

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