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Virus removal


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#1 davey87

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Posted 15 October 2008 - 06:22 AM

Hi there,
I've read a fair bit about this, but just looking for a final bit of advice please.

I had a few issues on my laptop (windows XP prof), but seem to have found the bad guys and stopped the fake pop-up security alerts now. I used SmitfraudFix and I have also used SUPERAndtiSpy and Avast to remove viruses and check the drives.

After successfully following the comments on several forums with regard to SmitfraudFix, i have a couple of final questions:

1. I have a folder on the desktop that is called SmitfraudFix which contains a lot of .exe files (eg: process.exe; dumphive.exe; VACFix.exe etc) - are these safe and just part of the detection program?

2. Now that it has done its job, can I or should I remove this whole file and delete all the contents along with the main SmitfraudFix program, or is it something that i should keep?

Any help or comments are much appreciated.

Dave

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#2 boopme

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Posted 15 October 2008 - 01:18 PM

Yes you can and should remove all smitfraud. If you need it again you would want to start all new.
Your PC is running fine now?

Edited by boopme, 15 October 2008 - 01:18 PM.

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#3 davey87

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Posted 15 October 2008 - 06:42 PM

Thanks for the advice - and yes, all good so far now.
Much appreciated :thumbsup:
Dave

#4 boopme

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Posted 15 October 2008 - 08:15 PM

Hi davey87, may I impose on you one more scan, it is fairly quick..

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 davey87

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Posted 16 October 2008 - 11:42 AM

Hi there,
Thanks for that, I have not had any new things flagged up on avast, superantispyware or ad-aware, but i'll run that when i get back online (writing this on a different computer altogether).
I'll post what I can when I have done that.
Thanks again for the info,
Dave

#6 boopme

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Posted 16 October 2008 - 03:15 PM

Thank you I'll feel better :thumbsup:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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