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Question about TSS.exe


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#1 Tylerrr

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Posted 15 October 2008 - 12:42 AM

I just got a new Toshiba laptop and when I start it up it has TSS.exe running in Task Manager. It takes up 7,171K and the description is TOSHIBA Service Station. Is this anything harmful? Or just part of the computer

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#2 Budapest

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Posted 15 October 2008 - 12:58 AM

If you are worried about a particular file, you can upload it at Jotti for analysis.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Tylerrr

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Posted 15 October 2008 - 01:47 AM

No malware found, Thanks for your help

#4 Tylerrr

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Posted 15 October 2008 - 04:01 AM

Actually, 1 last question. The top scan says its ok, The bottom has infections? Or is that somebody elses?

Service load: 0% 100%

File: TSS.exe
Status: OK(Note: file has been scanned before. Therefore, this file's scan results will not be stored in the database)
MD5: 770bcf7df5f7c0c53d4be645a100a80e
Packers detected: -

Scanner results
Scan taken on 15 Oct 2008 08:58:22 (GMT)
A-Squared Found nothing
AntiVir Found nothing
ArcaVir Found nothing
Avast Found nothing
AVG Antivirus Found nothing
BitDefender Found nothing
ClamAV Found nothing
CPsecure Found nothing
Dr.Web Found nothing
F-Prot Antivirus Found nothing
F-Secure Anti-Virus Found nothing
G DATA Found nothing
Ikarus Found nothing
Kaspersky Anti-Virus Found nothing
NOD32 Found nothing
Norman Virus Control Found nothing
Panda Antivirus Found nothing
Sophos Antivirus Found nothing
VirusBuster Found nothing
VBA32 Found nothing

Powered by

Disclaimer
This service is by no means 100% safe. If this scanner says 'OK', it does not necessarily mean the file is clean. There could be a whole new virus on the loose. NEVER EVER rely on one single product only, not even this service, even though it utilizes several products. Therefore, We cannot and will not be held responsible for any damage caused by results presented by this non-profit online service.

Also, we are aware of the implications of a setup like this. We are sure this whole thing is by no means scientifically correct, since this is a fully automated service (although manual correction is possible). We are aware, in spite of efforts to proactively counter these, false positives might occur, for example. We do not consider this a very big issue, so please do not e-mail us about it. This is a simple online scan service, not the university of Wichita.

Scanning can take a while, since several scanners are being used, plus the fact some scanners use very high levels of (time consuming) heuristics. Scanners used are Linux versions, differences with Windows scanners may or may not occur. Another note: some scanners will only report one virus when scanning archives with multiple pieces of malware.

Virus definitions are updated every hour. There is a 10Mb limit per file. Please refrain from uploading tons of hex-edited or repacked variants of the same sample.

Please do not ask for viruses uploaded here, unless you work for an anti-virus vendor. They are not for trade. This is a legitimate service, not a VX site. Viruses uploaded here will be distributed to antivirus vendors without exception. Read more about this in our privacy policy. If you do not want your files to be distributed, please do not send them at all.

Sponsored by HotelScraper.com.
--------------------------------------------------------------------------------


Statistics
Last file scanned at least one scanner reported something about: setup.exe (MD5: fd3f831c3f0d07cb7589cb50058586da, size: 12288 bytes), detected by:

Scanner Malware name
A-Squared X
AntiVir TR/Dldr.Zlob.idd
ArcaVir X
Avast X
AVG Antivirus X
BitDefender MemScan:Trojan.Zlob.CXD
ClamAV Trojan.Zlob-9740
CPsecure X
Dr.Web X
F-Prot Antivirus X
F-Secure Anti-Virus X
G DATA MemScan:Trojan.Zlob.CXD
Ikarus Trojan.Zlob.CXD
Kaspersky Anti-Virus X
NOD32 X
Norman Virus Control X
Panda Antivirus X
Sophos Antivirus X
VirusBuster X
VBA32 X


You're free to (mis)interpret these automated, flawed statistics at your own discretion. For antivirus comparisons, visit AV comparatives
We are not affiliated with any third parties that conduct tests using this service.

#5 E-Mu

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Posted 15 October 2008 - 05:25 AM

Hi,

Everything i have read through google is saying that tss.exe is a trojan. You may want to look further into this just to be on the safe side.

E-Mu
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#6 Tylerrr

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Posted 15 October 2008 - 03:49 PM

Its in C:\Program Files\Toshiba\TOSHIBA Service Station so I think its safe, And I tried to delete it once but it said I didnt have permission.

#7 Budapest

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Posted 15 October 2008 - 04:05 PM

The top scan is the one you want.

The other scan is the "last file scanned at least one scanner reported something about". Personally I think they should remove that from the page as it can be confusing.

tss.exe can be a trojan, but it can also be a legitimate file. If the Jotti scan comes up clean then I think you're okay.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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