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Vundo Infection?


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#1 Pixxi

Pixxi

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Posted 14 October 2008 - 11:26 PM

Hello and thank you for offering your help forum! You are my last hope for what I believe must be a vundo infection. I am accessing this forum from a different computer, as the affected computer is basically kaput. After noticing a system slowdown and lots of pop-ups, an infection alert came up. I am so mad b/c I suspected it to be fake, so I tried to close it out instead of clicking "yes" that I wanted to buy some bogus antispyware software. But when I clicked the X to close it, it began to "install" some sort of fake spyware protection. Then my screen turned blue with a permanent dialog box that reads, "Warning! Spyware detected on your computer! Install an antivirus or spyware remover to clean your computer." Then after sitting idle for a period of time, a "screensaver" of roaches crawl onto the screen and appear to take bites out of it. All of the fixes I've researched online instruct me to download some kind of fix, which I am unable to do b/c my internet explorer is pretty much out of commission. Whatever the infection is must've taken over all my computer's processes- after the first few seconds of booting up, the mouse pointer turns to an hourglass whenever I try to go to the task pane or access Start. I am paralyzed. Can anyone offer any advice? Thank you!

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#2 Budapest

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Posted 15 October 2008 - 12:02 AM

Try this scan. You can download it on a working computer and transfer it across to the problem one on a CD or pen drive.

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on drweb-cureit.exe to start the program.
  • Cancel any prompts to download the latest CureIt version and click Start.
  • At the prompt to "Start scan now", click Ok. Allow the setup.exe/driver to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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