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Help with specialfile.exe worm


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#1 lntlmld80r3

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Posted 01 May 2005 - 10:37 AM

Hey guys/gals. Im new here.

A freind of mine got the specialfile.exe worm, found by adaware. Her antivirus nor adaware can clean it out. Anyone know of a free program or a manual fix so she can clean this out of her system?? She has reformatted and the bug is still there.
This is a used computor she bought from a freiend and she doesnt have the XP start up disk. Is she screwed now??? thx for any and all help

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#2 lntlmld80r3

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Posted 01 May 2005 - 11:11 AM

Ok, she may not have reformatted since she has no XP disk.

#3 tg1911

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Posted 01 May 2005 - 02:35 PM

I suggest you post a HijackThis log for examination.

Read the pinned post in the HijackThis forum, here
Please read, and follow, all directions carefully.

Then, run a log, and post it in the HJT forum, at this link. Do not, fix anything, yet.
A member, of the HJT Team, will help you out.
It may take a while to get a response, because the HJT Team are very busy. Please, be patient, these people are volunteers. They will help you out, as soon as possible.

NOTE:
Once you have made the post, please, DO NOT make another post in the HJT forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post, there will be 1 reply. The team member, glancing over the replies, might assume someone is already helping you out, and will not respond. So, just make your post, and let it sit there, until a team member responds. This way you will be taken care of, in the most timely manner.
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#4 Rimmer

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Posted 01 May 2005 - 07:21 PM

Hi lntlmld80r3
Before you follow tg1911's suggestion try doing your scans in Safe Mode, here as some instructions:

Is your Anti-virus program current and updated? If not you can download a free anti-virus program here (US Link): AVG Free
When you have downloaded and installed it you need to go online to register it and update it. (It will probably prompt you to do this.)
Once you have installed AVG uninstall your old Anti-Virus software.

Do you have any anti-spyware installed? If not download and update all of the following:Reboot your computer in Safe Mode and run the anti-virus scan and anti-spyware scans there.
If you are not sure how to boot in Safe Mode there is a tutorial here: Safe Mode

See if that helps :thumbsup:

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#5 lntlmld80r3

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Posted 02 May 2005 - 06:02 PM

Thx guys, i referred my friend to go there. I also made a log for myself. Im hoping im good Thx again, glad there are guls/gals like you on the web, or the rest of us comp illiterate schmucks will be toast. :thumbsup:




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