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can anyone find my virus?


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#1 woostoon

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Posted 13 October 2008 - 03:32 PM

Hi all
my laptop is suddenly very very slow.My isp ran a check and says i have a few viruses? but spybot etc doesnt find them.
Is anyone available to help me locate and get rid of them?
Many thanks in advance

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#2 boopme

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Posted 13 October 2008 - 03:41 PM

Sure,hello and welcome to BC.

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
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#3 woostoon

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Posted 13 October 2008 - 03:51 PM

Hi
Thanks for the reply.
I downloaded mbam yesterday and ran it.It deleted a couple of spyware? programs (cant remember which) but my system is even slower today.Ive ran the mbam program again with nothing showing infected.

#4 boopme

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Posted 13 October 2008 - 04:05 PM

Now let run these

Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opers browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Please ask any needed questions,post log and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 woostoon

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Posted 14 October 2008 - 03:13 AM

Hi
Here is my log.Took over a couple of hours to run during the night!
It quarantined 31 malware.
I Explorer is still running very very slowly.
Many thanks


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 10/14/2008 at 08:29 AM

Application Version : 4.21.1004

Core Rules Database Version : 3595
Trace Rules Database Version: 1582

Scan type : Complete Scan
Total Scan Time : 02:18:38

Memory items scanned : 179
Memory threats detected : 0
Registry items scanned : 6126
Registry threats detected : 0
File items scanned : 72234
File threats detected : 31

Adware.Tracking Cookie
.2o7.net [ C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\6nac7jfl.default\cookies.txt ]
.adbrite.com [ C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\6nac7jfl.default\cookies.txt ]
.adbrite.com [ C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\6nac7jfl.default\cookies.txt ]
.ads.pointroll.com [ C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\6nac7jfl.default\cookies.txt ]
.ads.pointroll.com [ C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\6nac7jfl.default\cookies.txt ]
.ads.pointroll.com [ C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\6nac7jfl.default\cookies.txt ]
.ads.pointroll.com [ C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\6nac7jfl.default\cookies.txt ]
.adtech.de [ C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\6nac7jfl.default\cookies.txt ]
.adtech.de [ C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\6nac7jfl.default\cookies.txt ]
.aoluk.122.2o7.net [ C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\6nac7jfl.default\cookies.txt ]
.fr.sitestat.com [ C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\6nac7jfl.default\cookies.txt ]
.fr.sitestat.com [ C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\6nac7jfl.default\cookies.txt ]
.insightexpressai.com [ C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\6nac7jfl.default\cookies.txt ]
.insightexpressai.com [ C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\6nac7jfl.default\cookies.txt ]
.insightexpressai.com [ C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\6nac7jfl.default\cookies.txt ]
.insightexpressai.com [ C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\6nac7jfl.default\cookies.txt ]
.int.sitestat.com [ C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\6nac7jfl.default\cookies.txt ]
.jdc3.clicktracks.com [ C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\6nac7jfl.default\cookies.txt ]
.jdc3.clicktracks.com [ C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\6nac7jfl.default\cookies.txt ]
.jdc3.clicktracks.com [ C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\6nac7jfl.default\cookies.txt ]
.jdc3.clicktracks.com [ C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\6nac7jfl.default\cookies.txt ]
.perf.overture.com [ C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\6nac7jfl.default\cookies.txt ]
.premiumtv.122.2o7.net [ C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\6nac7jfl.default\cookies.txt ]
.sdc.rbistats.com [ C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\6nac7jfl.default\cookies.txt ]
.trinitymirror.112.2o7.net [ C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\6nac7jfl.default\cookies.txt ]
.uk.sitestat.com [ C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\6nac7jfl.default\cookies.txt ]
.uk.sitestat.com [ C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\6nac7jfl.default\cookies.txt ]
.uk.sitestat.com [ C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\6nac7jfl.default\cookies.txt ]
.uk.sitestat.com [ C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\6nac7jfl.default\cookies.txt ]
.uk.sitestat.com [ C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\6nac7jfl.default\cookies.txt ]
.webtracking.touchclarity.com [ C:\Documents and Settings\neil\Application Data\Mozilla\Firefox\Profiles\6nac7jfl.default\cookies.txt ]

#6 woostoon

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Posted 15 October 2008 - 03:11 AM

Hi
Is anyone able to progress my problem?
Sorry im new to this
Dont know if im in a queue or have dropped off the radar.




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