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4 replies to this topic

#1 JC091


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Posted 13 October 2008 - 02:49 PM

Hi to all members I'm new here, you can call me Jay, I'm 17 years old. I know I should have posted an introduction in the Introduction part but my problem is just very annoying.

Two weeks ago I turned on my computer and suddenly I see a windows error message:


Now it appears everytime I open a program, any program... even the startup ones. The funny thing is that it doesn't affect the functionality at all, when the window appears I just close it and tha's it.
I scanned my PC with my antivirus (ESET SMART SECURITY) with Lavasoft Ad-Aware and SuperAntiSpyware with no result. I don't know what else to do, I even looked for the file: it does not appear in any directory, and yes I searched well... Can somebody enlight me a little? I'll appreciate it.

In case the above link doe snot appear: http://img253.imageshack.us/my.php?image=c...4ab79a7ctu7.png

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#2 garmanma


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Posted 13 October 2008 - 03:24 PM

Everything for avc37.exe points to an infection. I'm sorry for my ignorance but I don't know what language it's in. I'll move you to the Am I Infected? forum and see if it's possible for them to help you
Good luck
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#3 usasma


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Posted 13 October 2008 - 03:27 PM

I was posting at the same time as garmanma - but here's what I had to say about it:

I suspect that ACV37.exe is a virus (and it's hiding from you). You may be able to make more out of the Google results here (I don't habla espanol): http://www.google.com/search?q=avc37.exe&a...lient=firefox-a

You can submit the ACV37.exe file to http://virusscan.jotti.org for a more definitive report.

If it is a virus, I'd suggest posting over in the Am I Infected forum for some expert assistance in removing it: http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/
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#4 JC091

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Posted 13 October 2008 - 04:23 PM

I google it as well, for some reason there is no much to see... an all the pages are in portuguese. They mostly say that is a malware, but like I said I have already scan my PC with anti-malware software with no result, I can't upload it to that page you gave me because the file does not appear in any folder.

#5 boopme


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Posted 13 October 2008 - 07:44 PM

Hello .I do not know if you have XP or Vista.
Is it ACV or AVC ?
Look Here for your operating system How to show hidden files in Windows.
Then search again.

I know you already made scans, BUT please do one more

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
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