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Computer will not boot


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#1 diana052711

diana052711

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Posted 13 October 2008 - 02:40 PM

This site was given to me in recomendation of a friend. He sasy that you guys were able to help him out. You guys come highly recommended. I will browse the site to see if any similar problems are posted.

My problem is: my son is running windows xp.

1. 2 yrs ago i had a tech come in an update his computer with a legal copy of xp. i was never given a cd or anything.
2. running macafee
3. yesterday 10/12/08 blue screen of death (2 tiems ) after rebots
4. tired to reboot in safe mode and was able to get in thier but then the compuoter shut itself down again by itself
I held down all the f keys to see what actually happens and another screen cam up (bios) were it shows how much memory and comuter information stuff on it, but i didn't know where to go from their . lol

IM totally lost as to what to do next. I dont have any type of back up cd for his computer. i was told i can back up my laptop which has vista in it and try to boot his computer up with that. ??????

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#2 Budapest

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Posted 13 October 2008 - 04:32 PM

Try selecting "Last Known Good Configuration" from the Safe Mode menu.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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