Posted 13 October 2008 - 01:37 PM
I'm really hoping someone can help me. My school requires that we use Trend Micro Antivirus on our computers; I had that as well as Spy Sweeper. Both programs worked fine until a few days ago, when they let a popup for XP Antispyware 2009 through. I knew this was not a real program, and didn't click on it, yet it downloaded to my computer somehow anyway.
After trying to uninstall it through Add/Remove programs, I went online looking for help. I downloaded Spy Doctor and did a full system scan. It removed the XP Antispyware. I also did full sweeps with both my antivirus program and the spy sweeper. Spy Sweeper found a few things, which were quarrantined.
My computer had since become horribly slow - just opening a blank Word document takes forever; the internet is even worse. I'm a college student, and have papers due... it's been a very frustrating weekend. My next step was that I downloaded vCleaner and cCleaner, put the computer in safe mode, and ran both of them. vCleaner came up clean; cCleaner found 7 problem files and deleted them. I then went and defragmented the whole computer. Still no improvement - in fact, the internet might actually be slower.
I am completely stuck. I've removed all excess programs/anything I can find that I don't need. Currenly the computer is so slow that it's pretty much unuseable. I've searched online for help but everything I've found I've already tried. I did download a program in the beginning to remove the XP Antispyware.... its name started with an M - each time I tried to do a sweep it ran for 6- 7 hours and then froze. Any suggestions that anyone has will be greatly appreciated!!