Posted 14 October 2008 - 03:44 PM
Some eMachines motherboards have a history of dying without visible symptoms. At work we'll spend days troubleshooting them, then resort to a format and reinstall - only to find that the problem still exists. I had one customer that nearly lived in our shop for 6 months until we replaced the motherboard.
The "recipe" we generally use is:
Do a malware scan
Visual inspection of the motherboard and components
Test the hard drive with a diagnostic utility
Test the memory with a diagnostic utility
Test the motherboard with a diagnostic utility (Eurosoft - $498 to $861) - THIS IS NOT A COMPLETE TEST OF THE MOTHERBOARD!!!
Repair the MBR and Boot Sector of the hard drive
Run CHKDSK /R on the hard drive
Check the various error reporting tools in Windows to ensure that there's not another problem.
Check for BIOS/Driver updates that may affect this issue.
Backup the data if the customer wants it.
DBAN the hard drive (Darrick's Boot And Nuke)
Install Windows, install updates, then install drivers
Test to see if the problem has gone away.
If that doesn't fix it, then we assume it's the motherboard
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able. - John
(my website: http://www.carrona.org/
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