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XP system file locked for new files and updates


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#1 Sick_of_Spam

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Posted 01 May 2005 - 02:50 AM

Help

Somehow I have managed to stuff up by XP registry, and cannot read or update files in Word, Excel etc.

I have tried to restore the registry, with no success, tried starting in safe mode, tried the recovery console, and everything else I can think of.

I have been through the Microsoft Knowledge Base and not found anything apart from problems that occur across a Netware share (which seems to be the same problem but I am running a standalone computer).

It all seems to have started from running an lmfix software to remove a popup infection I couldn't get rid of.

I also can't load any new files or programs.

Can anyone suggest a way to resolve this without reinstalling XP again.

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#2 Grinler

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Posted 01 May 2005 - 05:17 PM

If you have the microsoft office cd or word/excel cd it may be easier to uninstall and reinstall them. You wont lose any data, except maybe templates if you had made some.

Or is this happening with any type of file?

#3 Sick_of_Spam

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Posted 02 May 2005 - 01:12 AM

Thanks for the suggestion.

I tried this, and when I went to install the Office CD again, the install message reads "Error opening installation log file. Verify that the specified log file location exists and is writeable."

This seems to me that my total hard disk has been disabled for writing for some reason.

When trying to install any program, I am having the similar install problems.

Can you suggest another option.

Regards

#4 Grinler

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Posted 02 May 2005 - 04:37 PM

Is your user an administrator? Go into the control panel and double-click on the users icon. Are you listed as an administrator?

#5 Sick_of_Spam

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Posted 02 May 2005 - 04:58 PM

Yes, my userid is an administrator account.

#6 Grinler

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Posted 02 May 2005 - 05:22 PM

What happens if you click on start, then run, and type notepad and press enter. Type some text and try to save the file to c:\test.txt

Does it save?

#7 Sick_of_Spam

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Posted 02 May 2005 - 06:05 PM

That saved OK without error

#8 Grinler

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Posted 02 May 2005 - 09:22 PM

IN situations like this where we do not know what has changed in the registry and its causing weird problems, I hate to say it, but i would probably reinstall.




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