Hi to my Family at Bleeping Computer !!!
I have a Compaq Presario 5190. When I got it, it had Windows 98 on it and it had many problems ! So, I put Windows XP Home, on it, clean install.
I have 2 problems with the computer and I think
they are related......but I'm not sure.
When I go into device manager, there is a listing, with a yellow exclamation mark on it called " ATI 3D Rage LT PRO". I have went to Compaqs websight and downloaded drivers for it but I get an error message when I download the driver that says......" Device information file missing. Enhanced drivers were not successfully installed. Setup aborted.
I have uninstalled and reinstalled the device in Device Manager, I have tried downloading other drivers for it and I get the same results. This all leads me to think that my other problem is related. When I go to shuty the computer down, it says........It is now safe to turn off your computer".
I have went through Microsofts website http://support.microsoft.com/kb/8109e
, and done everything on that page.....but nothing worked. So I THINK these are related and they are the only 2 problems with this computer.
Any and all help will be very much appreciated !!!