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Posted 11 October 2008 - 10:31 AM
Posted 11 October 2008 - 04:58 PM
Right-click the file you downloaded, and select Extract All..., then follow the prompts.
.... they tell me i need to extract zip files. i have no clue how.
Start / Control Panel / User Accounts
they also told me i need to find out if im logged under some account with administrative rights. i have no clue how to do any of this. can someone help?
Posted 11 October 2008 - 10:13 PM
Edited by jessmar, 11 October 2008 - 10:54 PM.
Posted 11 October 2008 - 10:53 PM
Posted 12 October 2008 - 12:05 AM
Evidently, they sent you an attachment, Reset_access_AVG8.zip.
3. Please extract the attached file "Reset_access_AVG8.zip" to your
computer. Make sure that all three files ('subinacl.exe',
'reset_access.bat' and 'definitions.txt') are extracted to the same
Double-click the reset_access.bat file.
4. Run the "reset_access.bat" file to apply all necessary changes.
As it says, restart your computer, and try to install AVG, again.
5. Restart your computer and run the AVG installation, which should
proceed properly now.
If AVG still won't install go to your Temp folder.
6. If you encounter any further problems while installing AVG, we
would like to ask you that you send us a new copy of the file called
"avg8inst.log" which can be found in the "TEMP" directory of MS
Start -> Run -> %temp%
Also attach a copy of the permavg.7z file, which can be found in the same location, that you extracted the original zipped file to.
7. Also please attach the "permavg.7z" file. The file will be created
in the same folder where the "reset_access.bat" file is stored. Please
attach "permavg.log" if the "permavg.7z" is missing.
Posted 12 October 2008 - 08:13 PM
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