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Windows Security Alert - Fake


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#1 maroon

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Posted 09 October 2008 - 08:02 PM

Hey people im new to the forums and really need some help

Basically i just randomly started to get these popups on screen from windows secuirity alert telling me that my firewall has detected activity of harmful software. an example is below:

Name: Trojan-downloader.win32.agent.bq
Risk Level : Critical

it then has 3 buttons of which only one is clickable (keep blocking, Unblock, Enable protection{clickable one})
when you click on the button it takes you to a website trying to get you to download software. I suspected that this was fake so i disabled my firewall but i still got this popup.

I have tried running AVG which seems to find nothing and Spybot S&D which also doesnt solve the problem i really am clueless on what to do.

There has been the same popup with different names as well.

thanks

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#2 boopme

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Posted 09 October 2008 - 08:25 PM

Hello and welcome let's give this scan a go

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 maroon

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Posted 10 October 2008 - 01:58 PM

thank you for helping me and here is the log you asked for.

Malwarebytes' Anti-Malware 1.28
Database version: 1248
Windows 5.1.2600 Service Pack 2

10/10/2008 19:50:41
mbam-log-2008-10-10 (19-50-40).txt

Scan type: Quick Scan
Objects scanned: 50785
Time elapsed: 6 minute(s), 47 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 29
Registry Values Infected: 11
Registry Data Items Infected: 8
Folders Infected: 6
Files Infected: 13

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{a2c5b62d-01d8-4827-af97-89fa10628075} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a2c5b62d-01d8-4827-af97-89fa10628075} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{3953FFB0-B7FB-632D-7B69-08DB3D8E8A4A} (Trojan.FakeAlert.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\emotrlq.bdkm (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\emotrlq.toolbar.1 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{7df3b116-f7d7-4429-9b45-0c088c629246} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{b0517aa8-0099-45b7-8888-499e4d204d4b} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{dcbafe9e-1dba-4ed5-bdc3-7eb64879116c} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{22aea7cb-3095-4323-8036-06bcfe64c9c8} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{94950722-74a6-4398-9385-431c03860a75} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\{def85c80-216a-43ab-af70-1665edbe2780} (Spyware.Sinowal) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\logons (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\typelib (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SYSTEM\currentcontrolset\Services\iTunesMusic (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SYSTEM\currentcontrolset\Services\rdriv (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Trymedia Systems (Adware.Trymedia) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\affltid (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\WR (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\MS Juan (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\affltid (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\jkwslist (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\dslcnnct (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Juan (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Purchased Products (Rogue.Multiple) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\smartprocutil (Trojan.FakeAlert.H) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\actgenapl (Trojan.FakeAlert.H) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\SystemCheck2 (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\default_search_url (Trojan.Zlob) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\searchmigrateddefaulturl (Trojan.Zlob) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchUrl\w\ (Trojan.Zlob) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\searchurl (Trojan.Zlob) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\search bar (Trojan.Zlob) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\searchmigrateddefaulturl (Trojan.Zlob) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchUrl\w\ (Trojan.Zlob) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\searchurl (Trojan.Zlob) -> Delete on reboot.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchUrl\w\ (Hijack.Search) -> Bad: (http://internetsearchservice.com/search?q=%s) Good: (http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchUrl\w\ (Hijack.Search) -> Bad: (http://internetsearchservice.com/search?q=%s) Good: (http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchURL (Hijack.Search) -> Bad: (http://internetsearchservice.com) Good: (http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchURL (Hijack.Search) -> Bad: (http://internetsearchservice.com) Good: (http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\SearchMigratedDefaultURL (Hijack.Search) -> Bad: (http://internetsearchservice.com/search?q={searchTerms}) Good: (http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\Default_Search_URL (Hijack.Search) -> Bad: (http://internetsearchservice.com) Good: (http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\Search Bar (Hijack.Search) -> Bad: (http://internetsearchservice.com/ie6.html) Good: (http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\SearchMigratedDefaultURL (Hijack.Search) -> Bad: (http://internetsearchservice.com/search?q={searchTerms}) Good: (http://www.google.com/) -> Quarantined and deleted successfully.

Folders Infected:
C:\Documents and Settings\All Users\Application Data\systemerrorfixer (Rogue.SystemErrorFixer) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\systemerrorfixer\Data (Rogue.SystemErrorFixer) -> Quarantined and deleted successfully.
C:\Program Files\MyWay (Adware.MyWay) -> Quarantined and deleted successfully.
C:\Program Files\MyWay\SrchAstt (Adware.MyWay) -> Quarantined and deleted successfully.
C:\Program Files\MyWay\SrchAstt\1.bin (Adware.MyWay) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\566828 (Trojan.BHO) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\siljxqqa.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\Program Files\grxeqib\smartprocutil.dll (Trojan.FakeAlert.H) -> Delete on reboot.
C:\WINDOWS\system32\jkvydmns.exe (Trojan.FakeAlert.H) -> Delete on reboot.
C:\Documents and Settings\All Users\Application Data\systemerrorfixer\Data\em (Rogue.SystemErrorFixer) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\systemerrorfixer\Data\oid (Rogue.SystemErrorFixer) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\systemerrorfixer\Data\user (Rogue.SystemErrorFixer) -> Quarantined and deleted successfully.
C:\Program Files\MyWay\SrchAstt\1.bin\MYSRCHAS.DLL (Adware.MyWay) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mcrh.tmp (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\BMf3fef85a.xml (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\BMf3fef85a.txt (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\cameron\My Documents\My Music\My Music.url (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\cameron\My Documents\My Pictures\My Pictures.url (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\cameron\My Documents\My Videos\My Video.url (Trojan.Zlob) -> Quarantined and deleted successfully.

#4 maroon

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Posted 10 October 2008 - 02:19 PM

After doing the above scan my disk drive has stopped being recognised, i can still open and close the actual drive but the computer doesnt recognise it. I went into device manager and then the DVDRW IDE H16x part has a yellow circle with a black ! on top of the small image. i double clicked this and is appears that the driver is missing or corrupt and states [code 39].

#5 boopme

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Posted 10 October 2008 - 04:08 PM

Ok we'll see if it doesn't come back,we'll fix it. The malware may have coruppted a file or two.
Did you reboot as requested? If not do so first.
Please check for an update,rescan and post the new log.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 maroon

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Posted 10 October 2008 - 04:25 PM

yes i rebooted and the drive has also not returned. heres the new log:

Malwarebytes' Anti-Malware 1.28
Database version: 1252
Windows 5.1.2600 Service Pack 2

10/10/2008 22:24:11
mbam-log-2008-10-10 (22-24-11).txt

Scan type: Quick Scan
Objects scanned: 50819
Time elapsed: 7 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#7 boopme

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Posted 10 October 2008 - 07:37 PM

Hello how is the PC doing now otherwise,the popups are gone..

The next steps require a Registry EDIT
b]Backup Your Registry with ERUNT[/b]

  • Please use the following link and scroll down to ERUNT and download it.
    http://aumha.org/freeware/freeware.php
  • For version with the Installer:
    Use the setup program to install ERUNT on your computer
  • For the zipped version:
    Unzip all the files into a folder of your choice.
Click Erunt.exe to backup your registry to the folder of your choice.

Note: to restore your registry, go to the folder and start ERDNT.exe



To fix the code 39 error
Using Device Manager

To fix this error, first try to update the driver from the Device Manager. To open Device Manager, right-click My Computer on your Desktop, and then on the Hardware tab, select the Device Manager button.

In the Device Manager window, identify the CD or DVD drive item (with Yellow exclamation mark), right-click on it and select Update Driver. Follow the screen instructions to update the device driver and restart your PC.

Using Registry Editor

If updating the driver does not resolve the problem, it indicates that there is a problem in the registry. To fix this problem, you may have to remove a few keys from the registry.

Note: Be careful while working with the registry editor because changes done to the registry using the Registry Editor are irreversible and mistakes can leave you with more problems than when you started. Therefore, it is recommended that you make a backup of the registry before proceeding with the changes.

After you have removed the registry keys listed below, you will have to reinstall all applications that you use for CD or DVD recording to make them work properly.

To fix the error by editing the registry, perform the following steps:

Exit and close all applications currently running on your PC.
On Start > Run type Regedit and press the Enter key.
Next, navigate to the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
Delete any of the following registry entries if they exist under this key:
LowerFilters
LowerFilters.bak
UpperFilters
UpperFilters.bak

Restart your PC and open My Computer to ensure that the CD-ROM drive is visible.
Also, open the Device Manager again to ensure that the yellow exclamation mark and the error code is now gone.
Restart your PC and open My Computer to ensure that the CD-ROM drive is visible.
Also, open the Device Manager again to ensure that the yellow exclamation mark and the error code is now gone.
(from multiple Online sources)

Edited by boopme, 10 October 2008 - 07:39 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 maroon

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Posted 11 October 2008 - 05:31 AM

Yes all the pop ups are gone and now the drives are back to normal.

Your a star, you deserve a cookie :flowers: :thumbsup:

#9 boopme

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Posted 11 October 2008 - 08:42 AM

Please locate and send me ,a Large Oatmeal Raisin cookie,preferably soft. :thumbsup:

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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