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antivirus 2009


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#1 sfsapper

sfsapper

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Posted 09 October 2008 - 07:11 AM

I let my son borrow my lap top for the weekend on a trip with his friends and when he returned it to me this past monday it had some pop up thing on it called antivirus 2009 that has got to be the most annoying thing in the world. ive tried deleteing it i did a search about it on how to remove it and tried running a program called malwarebytes which didnt work, its still there hopefuly you all can help me.. please. i run windows vista home premium.

Edited by sfsapper, 09 October 2008 - 07:16 AM.


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#2 garmanma

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Posted 09 October 2008 - 10:35 AM

You have an actice HJT log posted
you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic. Good luck with your log.

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