Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Persistent empty blank popup


  • Please log in to reply
2 replies to this topic

#1 MickinPlymouthUK

MickinPlymouthUK

  • Members
  • 665 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:10:24 AM

Posted 08 October 2008 - 06:18 PM

Hi,
while surfing around I got a volley of dire warnings in quick succession along the lines of "Spyware/Virus alert Alert!", "Security breach!", "Threat detected!" etc plastered all over the screen, so i ran a full AOL Spyware scan and a full AVG7 virus scan which apparently successfully zapped them all. (I ran each scan a second time and got the sweet message "no threats found")
But now I keep getting what can best be described as an 'empty popup' regular as clockwork about every 3 minutes, just a blank white square in the middle of the screen on top of whatever work I'm doing.
I click to close it, but its back again minutes later interrupting things, here's a screenshot of it.
I haven't a clue what it is, but there's an IE icon in its top left corner if that's a clue?
It's sending me bananas,so any suggestions how to get rid of it will be welcome,thanks.
I'm Win XP Home

(PS- It keeps appearing regardless of whether I'm online or not)

Posted Image

Edited by MickinPlymouthUK, 08 October 2008 - 06:38 PM.


BC AdBot (Login to Remove)

 


#2 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,577 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:24 PM

Posted 08 October 2008 - 06:20 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 MickinPlymouthUK

MickinPlymouthUK
  • Topic Starter

  • Members
  • 665 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:10:24 AM

Posted 15 October 2008 - 05:53 AM

Thanks but the problem seemed to clear up on its own but don't ask me how, i haven't a clue..:)




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users