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Xp Spyware detected on desktop


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#1 emccready

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Posted 08 October 2008 - 03:04 PM

I have instuctions on how to remove the virus. My problem is that my toshiba satilite will not stay on for more than 2 minutes and i'm not logged in as the administrator. at first it would just continue to restart its self, will not start up in safe mode continues to crash, when selecting do not shutdown after system falure, a blue screen comes up with: a problem as been detected... check to be sure you have adequate disk space.... technical information STOP: 0x0000008e.... being dumps of physical memory physical memory dump complete. If there is anyway to get it to stay on so that i can remove my important files, thats all i want, i don't care about the computer just my files!!! any help?

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#2 ice2921

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Posted 08 October 2008 - 03:55 PM

STOP: 0x0000008e....


Please post the full contents of the error message.

#3 Budapest

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Posted 08 October 2008 - 04:41 PM

Try booting into Safe Mode.

How to start Windows in Safe Mode
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#4 emccready

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Posted 08 October 2008 - 04:46 PM

crashes in safe mode and restarts in normal mode, then crashes 2 minutes later, will not stay on for more than 2 minutes

#5 emccready

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Posted 08 October 2008 - 04:47 PM

will not stay on in any mode, tried them all

#6 Budapest

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Posted 08 October 2008 - 04:54 PM

Insert your Windows XP CD into the CD drive, and then restart the computer. Click to select any options that are required to start the computer from the CD drive if you are prompted. When the "Welcome to Setup" screen appears, press R to start the Recovery Console. If you have a dual-boot or multiple-boot computer, select the installation that you must access from the Recovery Console. When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.

Type: chkdsk /r

It's important to have a space before the "/".

To exit the Recovery Console and restart the computer, type exit at the command prompt, and then press ENTER.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 emccready

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Posted 08 October 2008 - 05:06 PM

where do i type in chkdsk /r
and will this affect my current programs and files

#8 Budapest

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Posted 08 October 2008 - 05:15 PM

After you enter the admin password you will get to a sort of a DOS prompt. That's where you type: chkdsk /r.

It won't affect your programs and files. chkdsk /r locates bad sectors and recovers readable information from the hard drive.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#9 emccready

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Posted 08 October 2008 - 05:31 PM

thanks i'll give it a try fingers crossed




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