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Vista Crashes, then restarts when using CD's

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#1 bastherself


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Posted 08 October 2008 - 10:00 AM

System: Vista
I'm at a loss for what to do next. Everytime I use cds or dvds on my computer, within a few minutes it has crashed.

I recently moved and when I finally got around to setting up the desktop in the office, everytime I moved it, the thing would turn off and I couldn't get it back for a while. So at first I thought it might be the power supply. But I replaced the power cable first just in case that was it, and it was. I left it on while I was at work and it was still on when I came back home. However, I was trying to copy some stuff off a cd and it just randomly restarted or would freeze. Its never done that before. Once I got through 4 cds before it crashed. Last night I didn't even get through copying one cd to the hard drive.
Is this my dvd player/burner going out? or could it still be related to my power supply? I opened the case and made sure everything was secure too.
Please keep in mind I'm not a super user here, but I'm competent enough as long as its not too overly technical for me to follow.
Any suggestions would be great.

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#2 dc3


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Posted 08 October 2008 - 12:26 PM

Hi bastherself, and welcome to BleepingComputer.

Look in the Event Viewer to see what errors are appearing at the time that the computer is doing this.

Go to Start, in the Start Search box type in event viewer or eve., the larger dialog box will appear with Programs with Event Viewer underneath, click on that Event Viewer.

For full instructions you can visit this site.

Edited by dc3, 08 October 2008 - 12:29 PM.

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