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Java Installer Won't Run


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7 replies to this topic

#1 freshjive85

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Posted 06 October 2008 - 09:47 AM

Hey guys, I have run into a problem on my computer. It's about 4-5 years old and I finally got it to a high speed connection after spending it's whole life on dial up, never being used. So, I downloaded the newest version of Java so I could use limewire. I double click on the installer, I click "run", I get the hourglass, the hourglass goes away and that's it. It shows up under "processes" in the task manager, but nothing ever happens. I have uninstalled the old version of Java, I have downloaded the offline and online versions of it and nothing ever changes. I also recently downloaded WinZip and the installer worked for that, but when I went to use the program after it was installed, it did the same thing that Java is doing. :thumbsup: I don't know if that has anything to do with my java problem...Any ideas would be greatly appreciated!

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#2 nigglesnush85

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Posted 06 October 2008 - 01:52 PM

Welcome to BC.

I would run some free online virus scanners.

1.Eset
2.Kaspersky
3.Bitdefender
4.Panda
5.McAfee
Regards,

Alan.

#3 freshjive85

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Posted 08 October 2008 - 07:25 PM

I ran two of those antivirus programs and they claimed to have found stuff on my computer which I deleted. Still the same problems. I couldn't run the other three because one of them actually required Java (my problem in the first place!) and the other two required the use of Internet Explorer, which won't work on my computer either. I can only navigate the web with Firefox and it crashes a lot. I can't upload photos on myspace either. My computer is KILLING me and I have no idea what to do!

#4 usasma

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Posted 08 October 2008 - 07:45 PM

I'm going to move this over to the Am I Infected forum....
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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#5 freshjive85

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Posted 09 October 2008 - 06:58 PM

So, I downloaded another program which required that I update it before I scanned. It wouldn't update. It just sat there. Should I just go ahead and take the computer to a specialty place or something? Nothing is getting better...Can one virus even do all this?

#6 boopme

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Posted 09 October 2008 - 09:16 PM

Have you scanned with MBAM?

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
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#7 freshjive85

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Posted 10 October 2008 - 08:20 AM

That was the program that I installed that wouldn't update itself. When I try to update it, it just says "looking for malwarebytes.org" and displays a progress bar with no progress. I actually just left it for several hours and nothing happened. :thumbsup:

Edited by freshjive85, 10 October 2008 - 08:21 AM.


#8 ruby1

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Posted 10 October 2008 - 12:40 PM

:thumbsup: :flowers: will it let you run superantispyware ; instructions are here
http://www.bleepingcomputer.com/forums/ind...st&p=959604




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