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Remote Assistance Error


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3 replies to this topic

#1 sweetcindi

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Posted 06 October 2008 - 06:31 AM

Hi. Im trying to do remote assistance on Vista. However, a prompt comes back saying

C:\windows\system32\msra.exe

A referral was returned to server.

what does this mean and how can I fix it?


Thanks. I did go into advanced settings and checked off the box to allow RA...

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#2 ice2921

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Posted 06 October 2008 - 07:56 AM

What exactly are you trying to do? Are you getting this in the command prompt or is is something similar to this? Error

#3 sweetcindi

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Posted 06 October 2008 - 08:31 PM

Hi..I was trying to help my friend with her computer. When I went to start remote assistance the error came up.

Not good at programming, hoping there is an easier way to debug this.

Thanks for your promptness!

#4 ice2921

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Posted 07 October 2008 - 07:29 PM

If you are tying to use the built in Windows Remote Assistance tool try using this guide to help you:
Steps For remote assisance.

If you still receive an error post it here.




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