Posted 05 October 2008 - 07:25 PM
I have a pc running Windows XP SP3, that has several files infected with some viruses that my Trend Micro scan identifed/quarentined as tdss.* in the windows/system32 directory. I searched this site and found a person with a similar sounding issue, post 'Virus Infection (tdss And Aspi?)' from August 23, 2008 by davidec. I followed the instructions from 'quietman7'', I downloaded Malwarebytes Anti-Malware onto a flash drive and was able to launch Malewarebytes on the infected pc from the flash drive. ( I was unable to access the internet from the infected pc). With that said, I was not able to get updates, therefore I directly went to the Scanner tab and selected Perform Quick Scan and hit the scan button. The scan took just over four hours to complete. It found approximately 30 files with some type of issues. I clicked 'Show Results', made sure there were checked and hit the Remove Selected button. Fifteen minutes later the 'removal' completed with the exception of about seven files all ending with 'tdss.*' The message said that these files could not be removed, restarting windows would remove these files. I click 'ok' to proceed, which I thought would shut down the computer and restart. Nothing happened for about 15 minutes. I then attempted to restart the pc via the start menu, again nothing happened ( Windows wouldn't shut down). I closed the notepad and pulled the flash drive, closed the E:// drive window and tryed to shut down the pc again. The pc still wouldn't shut down. I went to bed leaving it in that state. The next morning I tried to shut the pc down again, nothing. I cut the power to the pc, to shut it down. Now when I try to start the pc, I get the wallpaper up and that is it. I cannot get Task Manaager up by hitting <ctl><alt<del>. All i get is the wallpaper with no icons. Any suggestions? thanks in advance.