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That Windows.exe Dilemma!


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12 replies to this topic

#1 Reena

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Posted 05 October 2008 - 10:51 AM

Some of my web pages refuse to open, and searching the Forums reveal that lots complain about this problem.

I have Googled for information and also used HiJack this to check my registry entries and I notice that I have the following:

C:\WINDOWS\Explorer.EXE

C:\Program Files\Internet Explorer\IEXPLORE.EXE


I know one of these is needed, but are both? If not, which is the villain? And, please, how do I get rid of it?

I would so appreciate your help.

My thanks

Reena

Windows XP

I.E. 7

All Microsoft updates installed.

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#2 nigglesnush85

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Posted 05 October 2008 - 12:40 PM

Hello Reena,

Both of those entries are fine,
Explorer.EXE is the 'shell' of windows, the start menu and so on.
IEXPLORE.EXE is Internet Explorer.
Regards,

Alan.

#3 Reena

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Posted 05 October 2008 - 01:20 PM

Thank you, nigglesnush85. That was a speedy reply; much appreciated!

#4 Navaroas

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Posted 05 October 2008 - 01:43 PM

You say some of your web pages won't open. What are some of the examples of these?

#5 Reena

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Posted 06 October 2008 - 08:26 AM

Varies : no rhyme or reason. "bleeping computer" was one just now!

Now think it must be to do with my high level of security. prvacy report appears and slows down possible download of website.

#6 nigglesnush85

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Posted 06 October 2008 - 01:05 PM

Can you describe in as much detail as possible what happens when you type an address in and press enter?

Does the page load instantly?
Does the bottom left of the screen say "looking up..."?
Does the page load partially and the rest load slowly?
Regards,

Alan.

#7 Reena

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Posted 07 October 2008 - 12:50 PM

I get the following:

Internet Explorer cannot display the webpage

Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address.

What you can try:
Diagnose Connection Problems

More information

This problem can be caused by a variety of issues, including:

Internet connectivity has been lost.
The website is temporarily unavailable.
The Domain Name Server (DNS) is not reachable.
The Domain Name Server (DNS) does not have a listing for the website's domain.


I have checked everything suggested above.

#8 nigglesnush85

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Posted 07 October 2008 - 01:19 PM

Click start then run.
Type the following
ipconfig /flushdns
Remember the space between the /
Now try connecting again.
Regards,

Alan.

#9 Reena

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Posted 07 October 2008 - 03:53 PM

Thanks, I get the webpage on the second, or third attempt . It's just irritating when it happens.

#10 nigglesnush85

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Posted 08 October 2008 - 02:59 PM

You could try changing your DNS servers, it should provide a much quicker lookup time and should speed up the connection slightly.

Every computer has a unique address such as 123.123.123.123 this identifies them. When you type something in the address bar of the browser it looks up the entry in the 'phone book' or DNS for the number and then dials it. There is a service called openDNS (its free) which should speed up this process.
http://www.opendns.com/
Regards,

Alan.

#11 Reena

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Posted 09 October 2008 - 06:37 AM

I used mwavscanner last night and it found several problems! This is strange because Avira Anti Virus, Adaware, SpyBot andAuper Anti- Spyware Professional have not reported any!

I was told I have the following:

ftpupd.exe installed on System 32.

I have searched and found this to be accurate. Scanning these files with my anti virus has not given rise to concern. Clicking on the file deleting it and then deleting my Recycle bin seems too easy a way out.

Also: C:\QooBox\BackEnv

Please, what should I do? Anything that shouldn't be on my P.C could result in my IE "problem." In any case i don't want it/them.

If there is a more appropriate place to post my query, perhaps you would be kind enough to direct me to it?

My thanks again.

#12 nigglesnush85

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Posted 09 October 2008 - 01:54 PM

I would run some free online virus scanners.

1.Eset
2.Kaspersky
3.Bitdefender
4.Panda
5.McAfee
Regards,

Alan.

#13 Reena

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Posted 10 October 2008 - 12:33 PM

Eset discovered two viruses and quarantined them. The scan took nearly four hours so it was pretty thorough.
However I still have:

C:\Windows\system32\ftpupd.exe infected by NULL corrupted.

I think I should transfer that info to the "Anti virus section".

Thank you for all your help, Alan.




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