Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

ISTSCV.exe keeps coming back


  • This topic is locked This topic is locked
8 replies to this topic

#1 shishbish99

shishbish99

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:02:06 PM

Posted 29 April 2005 - 01:44 PM

Hello,

Well seems like some sort of nasty spyware was installed on this machine. I ran the lastest versions of: Spybot S&D, AdAware, CWSShereder, Spysweeper and although they all find stuff, after rebooting one particular file keeps coming back.

C:/Programfiles/ISTSCV/istscv.exe <- I stopped the process from starting in msconfig and was able to delete the entire directory. However after rebooting after about 2-3 minutes the directory and the file always reappears. I cant shake it.

Any clues would be GREATLY appreciated! Im going nuts.

Here is the HJT log:
Logfile of HijackThis v1.99.1
Scan saved at 18:58:46, on 29/Apr/05
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Simply\CBWHost.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\qttask.exe
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\PROGRA~1\Simply\Cheymon.exe
C:\PROGRA~1\Simply\FSWINSvc.exe
C:\Program Files\Simply\CBWUser.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\System32\locator.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\DOCUME~1\LAUREN~1.PAS\LOCALS~1\Temp\Temporary Directory 3 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ch/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\System32\qttask.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] c:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [SFPrnmon] C:\PROGRA~1\Simply\Cheymon.exe
O4 - HKLM\..\Run: [SimplyFSWINSvc] C:\PROGRA~1\Simply\CBWExec.exe /Run C:\PROGRA~1\Simply\FSWINSvc.exe -run
O4 - HKLM\..\Run: [CBWUser] "C:\Program Files\Simply\CBWUser.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [AseXASPx] C:\WINDOWS\uwwmtgud.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200312...meInstaller.exe
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://skifunshop.no-ip.com/activex/AxisCamControl.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = removed.com
O17 - HKLM\Software\..\Telephony: DomainName = removed.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = removed.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = removed.com
O23 - Service: CBWHost - ACCPAC International, Inc. - C:\PROGRA~1\Simply\CBWHost.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: e-DiagTools LAN Configuration Agent (edtlancfg) - Hewlett-Packard - C:\Program Files\HP\e-DiagTools\edtsrv.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - c:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

BC AdBot (Login to Remove)

 


#2 OldTimer

OldTimer

    Malware Expert


  • Members
  • 11,092 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:North Carolina
  • Local time:03:06 PM

Posted 29 April 2005 - 06:11 PM

Hi shishbish99 and welcome to the BC forums. ISTSVC does not show up in your log so let's try a removal tool and see what it can do.

Download the Symantec ISTBar Removal Tool to your desktop and then close ALL open windows. Locate the FxIstBar.exe file on your desktop and double-click on it to start it. Follow the prompts to run it.

After you have run FxIstbar.exe reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

Posted Image

#3 shishbish99

shishbish99
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:02:06 PM

Posted 01 May 2005 - 11:21 AM

Dear OldTimer,

Thank you very much for your welcome and your help. I will try this first thing monday morning as soon as I get into the office and will let you know.

Thanks again- will keep you posted on Monday.

Thanks,
Shishbish

#4 shishbish99

shishbish99
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:02:06 PM

Posted 02 May 2005 - 08:47 AM

Again- thanks so much for your help.

So This morning when I started the computer this folder C:/Programfiles/ISTSCV/ was created again and within it the file: istscv.exe

After rebooting and generating the Hijack this log, I deleted the above mentioned folder and file, rebooted again and within a few mins after starting up again they were recreated! Something it seems is hidden somewhere and keeps recreating this.

I have attached both logs below. Again thanks so much for your time!


Here is the log of the Removal Tool:
Symantec Adware.Istbar Removal Tool 1.0.7


registry: HKEY_USERS\S-1-5-21-1177238915-1715567821-682003330-2626\Software\IST (key deleted)
registry: HKEY_LOCAL_MACHINE\SOFTWARE\ISTsvc (key deleted)
registry: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ISTsvc (key deleted)
registry: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run: IST Service (value deleted)

C:\System Volume Information: (not scanned)
Adware.Istbar has not been found on your computer.

Here is the Hijackthis log:
Logfile of HijackThis v1.99.1
Scan saved at 11:50:43, on 02/May/05
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Simply\CBWHost.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\qttask.exe
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\PROGRA~1\Simply\Cheymon.exe
C:\Program Files\Simply\CBWUser.exe
C:\PROGRA~1\Simply\FSWINSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\locator.exe
C:\Program Files\ISTsvc\istsvc.exe
C:\DOCUME~1\LAUREN~1.PAS\LOCALS~1\Temp\Temporary Directory 5 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ch/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\System32\qttask.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] c:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [SFPrnmon] C:\PROGRA~1\Simply\Cheymon.exe
O4 - HKLM\..\Run: [SimplyFSWINSvc] C:\PROGRA~1\Simply\CBWExec.exe /Run C:\PROGRA~1\Simply\FSWINSvc.exe -run
O4 - HKLM\..\Run: [CBWUser] "C:\Program Files\Simply\CBWUser.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [AseXASPx] C:\WINDOWS\uwwmtgud.exe
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200312...meInstaller.exe
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://skifunshop.no-ip.com/activex/AxisCamControl.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = removed.com
O17 - HKLM\Software\..\Telephony: DomainName = removed.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = removed.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = removed.com
O23 - Service: CBWHost - ACCPAC International, Inc. - C:\PROGRA~1\Simply\CBWHost.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: e-DiagTools LAN Configuration Agent (edtlancfg) - Hewlett-Packard - C:\Program Files\HP\e-DiagTools\edtsrv.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - c:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

#5 OldTimer

OldTimer

    Malware Expert


  • Members
  • 11,092 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:North Carolina
  • Local time:03:06 PM

Posted 02 May 2005 - 01:00 PM

Hi shishbish99. I would like you to scan a couple of files for me and let me know the results.

Go to the Jotti's malware scan page and use the buttons at the top of the page to browse to this file on your hard drive and submit it for a scan:C:\PROGRAM FILES\Simply\Cheymon.exe
C:\PROGRAM FILES\Simply\CBWExec.exe
C:\PROGRAM FILES\Simply\FSWINSvc.exe
C:\WINDOWS\uwwmtgud.exe

Several scanning engines will be used to check the file for any threats. Please post the results of the scans back here.

Cheers.

OT

Edited by OldTimer, 02 May 2005 - 01:00 PM.

I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

Posted Image

#6 shishbish99

shishbish99
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:02:06 PM

Posted 02 May 2005 - 01:59 PM

Thanks for Sticking with me OldTimer-- I think you did it! The first 3 files found nothing-- the last one it DID find that it was infected. I pasted below what it said for this file. Should I just delete it?

File: uwwmtgud.exe
Status: INFECTED/MALWARE (Note: this file has been scanned before. Therefore, this file's scan results will not be stored in the database)
MD5 b1dc360e345fd8039e3a4ff00e95a65e
Packers detected: UPX
Scanner results
AntiVir Found TR/Dldr.IstBar.IJ.1
Avast Found Win32:Istdnldr-Y
AVG Antivirus Found Collected.5.AO
BitDefender Found Trojan.Downloader.IstBar.IJ
ClamAV Found Trojan.Downloader.Istbar-119
Dr.Web Found Trojan.Isbar.214
F-Prot Antivirus Found W32/Istbar.AA@dl
Fortinet Found W32/IstBar.IJ-tr
Kaspersky Anti-Virus Found Trojan-Downloader.Win32.IstBar.ij
mks_vir Found Trojan.Downloader.Istbar.Ij
NOD32 Found Win32/TrojanDownloader.IstBar.gen
Norman Virus Control Found W32/Istbar.TK
VBA32 Found Trojan-Downloader.Win32.IstBar.ij

#7 OldTimer

OldTimer

    Malware Expert


  • Members
  • 11,092 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:North Carolina
  • Local time:03:06 PM

Posted 02 May 2005 - 05:07 PM

Hi shishbish99. yes, let's get rid of that file. Please print these directions and then proceed with the follwoing steps in order.

Step #1

Download CCleaner and install it but do not run it yet.

Step #2

Start in Safe Mode Using the F8 method:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
Step #3

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:O4 - HKLM\..\Run: [AseXASPx] C:\WINDOWS\uwwmtgud.exe
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #4

We need to make sure all hidden files are showing so please:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide file extensions for known types option.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Find the following files/folders and delete them (don't worry if they are already gone):C:\WINDOWS\uwwmtgud.exe
C:\Program Files\ISTsvc <--folder

Step #5

Start CCleaner and click on the Run Cleaner button in the lower right-hand corner. When it is finished close CCleaner.

Step #6

Reboot normally and run at least 2 of the following on-line virus scans:Trend Micro Housecall
BitDefender On-Line Virus Scan
Panda ActiveScan
Make sure that you choose "fix" or "clean".

Step #7

AdAware SE

Download, install, update, configure and run a scan with Ad-aware SE:
  • Download and Install AdAware SE Personal, keeping the default options. However, some of the settings will need to be changed before your first scan.
  • Close ALL windows except Ad-Aware SE.
  • Click on the‘world’ icon at the top right of the Ad-Aware SE window and let AdAware SE update the reference list for the adware and malware.
  • Once the update is finished click on the ‘Gear’ icon (second from the left at the top of the window) to access the preferences/settings window:
    • In the ‘General’ window make sure the following are selected in green:
      • Under Safety:
        • Automatically save log-file
      • Automatically quarantine objects prior to removal
      • Safe Mode (always request confirmation)
    • Under Definitions:
      • Prompt to update outdated definitions - set the number of days
  • Click on the ‘Scanning’ button on the left and select in green:
    • Under Driver, Folders & Files:
      • Scan Within Archives
    • Under Select drives & folders to scan:
      • choose all hard drives
    • Under Memory & Registry: all green
      • Scan Active Processes
      • Scan Registry
      • Deep Scan Registry
      • Scan my IE favorites for banned URL’s
      • Scan my Hosts file
  • Click on the ‘Advanced’ button on the left and select in green:
    • Under Shell Integration:
      • Move deleted files to recycle bin
    • Under Logfile Detail Level: all green
      • include addtional object information
      • DESELECT - include negligible objects information
      • include environment information
    • Under Alternate Data Streams:
      • Don't log streams smaller than 0 bytes
      • Don't log ADS with the following names: CA_INOCULATEIT
  • Click the ‘Tweak’ button and select in green:
    • Under ‘Scanning Engine’:
      • Unload recognized processes during scanning
      • Scan registry for all users instead of current user only
    • Under ‘Cleaning Engine’:
      • Let Windows remove files in use at next reboot
    • Under Log Files:
      • Include basic Ad-aware SE settings in logfile
      • Include additional Ad-aware SE settings in logfile
      • Please do not check: Include Module list in logfile
  • Click on ‘Proceed’ to save the settings.
  • Click ‘Start’
  • Choose 'Perform Full System Scan'
  • DESELECT "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat.
  • Click ‘Next’ and Ad-Aware SE will scan your hard drive(s) with the options you have selected and clean automatically.
  • If Ad-Aware SE finds bad entries, you will receive a list of what it found in the window
  • Save the log file when it asks and then click ‘Finish’
  • REBOOT to complete the removal of what Ad-Aware SE found.
Step #8

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

Posted Image

#8 shishbish99

shishbish99
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:02:06 PM

Posted 03 May 2005 - 11:35 AM

Dear OldTimer,

It worked-- Thanks!! This process got rid of suspect file. It has been about a day now and nothing has reappeared. Previsouly I would run spyware checkers and each time it would come up with new stuff. Last night I Spysweeper, Adaware and Spybot (all with updated defintions) and they came back clean-- and again this morning after keeping the computer on all night- same thing all came back clean. Virus check is clean and no more pop-up ads.

Thank you SO much for your help. You were right on and very quick in your analysis! Obviousley and expert at this!! I really apprecaite it- this is a great service you are helping to provide. As I have benefited tremendously from your hep, I just sent a donation to help you continue to assist others!

Again- Many thinks for your time and expertise-- I learned a lot from you!

-Shishbish

#9 OldTimer

OldTimer

    Malware Expert


  • Members
  • 11,092 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:North Carolina
  • Local time:03:06 PM

Posted 03 May 2005 - 12:47 PM

You're very welcome shishbish99. I'm glad that we could help. Thank-you for your kind words (and your donation :thumbsup: ).

Now that your issues have been resolved I will close this topic. If you need it reopened for this same issue then please PM me. If you have any new issues in the future then please start a new topic.

Cheers.

Keep on computing!

OT :flowers:
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

Posted Image




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users