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viruses keep coming back


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#1 deitel

deitel

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Posted 29 April 2005 - 12:14 PM

Hi

I am working on a friends PC which seems to be heavily infected. The symptoms are they are unable to load taskmanger and msconfig as soon as you select them they disappear. CPU usage seems to be extremely high and so it is difficult to run any other programs. Also there seems to be a lot of traffic when they get on the internet.

I have tried the FAQ and running the latest versions of spy bot, stinger, ad-aware, cwshredder they all seemed to find things which then just reappeared. Even though I ran cwshredder first ad-aware still found lots of coolwebsearch stuff which caused it to crash.

I have also cleaned up the system with ccleaner 1.18 and defragmented the hard drive.

The only way I was able to run Hijack this was in safe mode as other wise it would disappear as soon as I had opened it just like taskmanager.

Any help would be really appreciated.

Kind reagrds

Deitel

Logfile of HijackThis v1.99.1
Scan saved at 17:53:14, on 24/04/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\userinit.exe
C:\WINDOWS\System32\userinit32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\devldr32.exe
C:\Documents and Settings\Administrator\My Documents\hjt\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.evesham.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.homecall.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.evesham.com/support/article.asp...81-9208464C87A9
F2 - REG:system.ini: UserInit=userinit.exe,userinit32.exe
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {F8619C83-7F09-4D85-9F62-24B27D63D550} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: (no name) - {06ABAA2D-34AB-4902-A326-409BD9B9A7A5} - (no file)
O4 - HKLM\..\Run: [Logitech Desktop Controller] wrcam.exe
O4 - HKLM\..\Run: [Windows Register Settings] svmhost.exe
O4 - HKLM\..\Run: [CT Control Settings] CTSVCCD.EXE
O4 - HKLM\..\Run: [Windows Processe Manager] mspn32.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [PSDrvCheck] C:\WINDOWS\System32\PSDrvCheck.exe
O4 - HKLM\..\Run: [PAV.EXE] C:\WINDOWS
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [NT Logging Service] syslog32.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [System Services] svcsenes.exe
O4 - HKLM\..\Run: [winNT updatc] wupgrd.exe
O4 - HKLM\..\RunServices: [Windows Processe Manager] mspn32.exe
O4 - HKLM\..\RunServices: [Logitech Desktop Controller] wrcam.exe
O4 - HKLM\..\RunServices: [Windows Register Settings] svmhost.exe
O4 - HKLM\..\RunServices: [CT Control Settings] CTSVCCD.EXE
O4 - HKLM\..\RunServices: [System Services] svcsenes.exe
O4 - HKLM\..\RunServices: [winNT updatc] wupgrd.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Digimax Viewer 2.0.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.homecall.co.uk/
O16 - DPF: {0837121A-6472-43BD-8A40-D9221FF1C4CE} - http://download.sidestep.com/get/k42037/sb026.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1112104378177
O16 - DPF: {71057C18-0507-4747-86BC-E11CE7512C5F} (mailhelper Class) - https://register.btinternet.com/templates/b...lcontrol013.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse...pdownloader.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) - https://register.btinternet.com/templates/b...bcontrol024.cab
O18 - Filter: text/html - {EE7A946E-61FA-4979-87B8-A6C462E6FA62} - C:\WINDOWS\digfilt.dll
O21 - SSODL: systemie - {808A6FCB-4182-46BB-87BE-F8847CD65C76} - sysie.dll (file missing)
O21 - SSODL: systemp - {90009E8B-0BFE-488C-A2B3-20C5D0E76F6A} - systemp.dll (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: C-DillaCdaC11BA - C-Dilla Ltd - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: NT login service (ntlogin32) - Unknown owner - C:\WINDOWS\System32\libsysmgr.exe (file missing)
O23 - Service: Security Agent (scagent) - Unknown owner - C:\WINDOWS\system32\scagent.exe" start (file missing)
O23 - Service: Smart Card Client (SCardClnt) - Unknown owner - C:\WINDOWS\System32\SCardClnt.exe (file missing)
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe

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#2 OldTimer

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Posted 29 April 2005 - 05:49 PM

Hello deitel and welcome to the BC forums. Let's see if we can get some of the infections off from this computer so that you can run HijackThis in Normal Mode. We must have the log from Normal Mode because by running it in Safe Mode we cannot see everything that is present on the machine.

From Safe Mode:

We need to make sure all hidden files are showing so please:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide file extensions for known types option.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Find the following files/folders and delete them (don't worry if they are already gone):C:\WINDOWS\System32\userinit32.exe
C:\WINDOWS\digfilt.dll
C:\WINDOWS\System32\libsysmgr.exe
C:\WINDOWS\system32\scagent.exe

Look for the following files in the c:\windows\ and c:\windows\system32\ folders and delete them if you find them:svmhost.exe
CTSVCCD.EXE
mspn32.exe
PAV.EXE (this is a valid file only if you have Per Antivirus installed. If not, then delete it.)
syslog32.exe
svcsenes.exe
wupgrd.exe
mspn32.exe
svmhost.exe
sysie.dll
systemp.dll

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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