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Trojan Downloader


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13 replies to this topic

#1 Rayal49

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Posted 02 October 2008 - 02:14 PM

HelpI am infected with Trojan Downloader .Win32.zlob.zxu. Can you help?

Rayal


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#2 ruby1

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Posted 02 October 2008 - 04:29 PM

Which program is flagging this up and what programs have you so far run to try to remove this ?

#3 Rayal49

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Posted 03 October 2008 - 06:36 PM

kaspersky 7.0 internet security

Rayal


#4 Noypi_to_its

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Posted 03 October 2008 - 06:42 PM

scan your computer with MBAM... open up one of the threads they have here am sure you'll find a thread w/c has that link

#5 ruby1

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Posted 03 October 2008 - 06:56 PM

May I suggest you try a scan with superantispyware from

http://www.bleepingcomputer.com/forums/ind...st&p=959604

#6 Rayal49

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Posted 04 October 2008 - 06:47 PM

Sorry for delay in replying, scanned as recommended with superantispyware and here is the scanlog resulting:




SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 10/04/2008 at 00:36 AM

Application Version : 4.21.1004

Core Rules Database Version : 3588
Trace Rules Database Version: 1575

Scan type : Quick Scan
Total Scan Time : 00:13:51

Memory items scanned : 388
Memory threats detected : 0
Registry items scanned : 411
Registry threats detected : 0
File items scanned : 7105
File threats detected : 96

Adware.Tracking Cookie
C:\Documents and Settings\Raymond\Cookies\raymond@indextools[1].txt
C:\Documents and Settings\Raymond\Cookies\raymond@uk.sitestat[2].txt
C:\Documents and Settings\Raymond\Cookies\raymond@apmebf[1].txt
C:\Documents and Settings\Raymond\Cookies\raymond@overture[1].txt
C:\Documents and Settings\Raymond\Cookies\raymond@richmedia.yahoo[2].txt
C:\Documents and Settings\Raymond\Cookies\raymond@postclicktracking[1].txt
C:\Documents and Settings\Raymond\Cookies\raymond@windowsmedia[1].txt
C:\Documents and Settings\Raymond\Cookies\raymond@server.lon.liveperson[1].txt
C:\Documents and Settings\Raymond\Cookies\raymond@stats.endsleigh.co[2].txt
C:\Documents and Settings\Raymond\Cookies\raymond@www.googleadservices[3].txt
C:\Documents and Settings\Raymond\Cookies\raymond@tradedoubler[1].txt
C:\Documents and Settings\Raymond\Cookies\raymond@chitika[2].txt
C:\Documents and Settings\Raymond\Cookies\raymond@ehg-logantod.hitbox[1].txt
C:\Documents and Settings\Raymond\Cookies\raymond@atdmt[2].txt
C:\Documents and Settings\Raymond\Cookies\raymond@ssl.clickfacts[2].txt
C:\Documents and Settings\Raymond\Cookies\raymond@doubleclick[2].txt
C:\Documents and Settings\Raymond\Cookies\raymond@tacoda[1].txt
C:\Documents and Settings\Raymond\Cookies\raymond@optimost[1].txt
C:\Documents and Settings\Raymond\Cookies\raymond@server.lon.liveperson[3].txt
C:\Documents and Settings\Raymond\Cookies\raymond@server.iad.liveperson[3].txt
C:\Documents and Settings\Raymond\Cookies\raymond@e-2dj6walispczieo.stats.esomniture[2].txt
C:\Documents and Settings\Raymond\Cookies\raymond@cf-db01.clickfacts[2].txt
C:\Documents and Settings\Raymond\Cookies\raymond@adopt.euroclick[1].txt
C:\Documents and Settings\Raymond\Cookies\raymond@mediaplex[1].txt
C:\Documents and Settings\Raymond\Cookies\raymond@server.iad.liveperson[1].txt
C:\Documents and Settings\Raymond\Cookies\raymond@www.googleadservices[5].txt
C:\Documents and Settings\Raymond\Cookies\raymond@www.googleadservices[4].txt
C:\Documents and Settings\Raymond\Cookies\raymond@e-2dj6wdlycpdzmfo.stats.esomniture[2].txt
C:\Documents and Settings\Raymond\Cookies\raymond@hitbox[2].txt
C:\Documents and Settings\Raymond\Cookies\raymond@statse.webtrendslive[2].txt
C:\Documents and Settings\Raymond\Cookies\raymond@advertising[1].txt
C:\Documents and Settings\Raymond\Cookies\raymond@uk.sitestat[1].txt
C:\Documents and Settings\Raymond\Cookies\raymond@tracking.summitmedia.co[1].txt
C:\Documents and Settings\Raymond\Cookies\raymond@xiti[1].txt
C:\Documents and Settings\Raymond\Cookies\raymond@aboutclickfraud[1].txt
C:\Documents and Settings\Lesley.FAMILY-9F8912C1\Cookies\lesley@insightexpressai[1].txt
C:\Documents and Settings\Lesley.FAMILY-9F8912C1\Cookies\lesley@bfast[2].txt
C:\Documents and Settings\Lesley.FAMILY-9F8912C1\Cookies\lesley@kontera[2].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@statse.webtrendslive[1].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@atdmt[2].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@neocounter.neoworx-blog-tools[1].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@advertising[1].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@bizrate.co[2].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@imrworldwide[2].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@bizrate[1].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@atwola[2].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@insightexpressai[1].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@streamingmedia[2].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@ads.sun[1].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@casalemedia[1].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@findwhat[1].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@www.gamestracker[2].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@dga.specificclick[1].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@www.googleadservices[1].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@www.googleadservices[2].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@ad1.king[2].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@as.casalemedia[1].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@mediabistro[2].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@www.googleadservices[3].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@burstnet[1].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@anat.tacoda[2].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@ad.uk.doubleclick[2].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@ufindus[2].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@hitbox[1].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@hotbar[2].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@tradedoubler[2].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@adopt.euroclick[2].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@findcdcovers[1].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@richmedia.yahoo[2].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@freefind[2].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@bravenet[2].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@doubleclick[1].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@liveperson[2].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@overture[1].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@interclick[2].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@dmtracker[1].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@ehg-aarp.hitbox[2].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@eas.apm.emediate[1].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@htmlgear.tripod[1].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@saletrack.co[1].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@server.lon.liveperson[3].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@adopt.specificclick[2].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@server.lon.liveperson[1].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@track.cbs[1].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@ads.mediamayhemcorp[2].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@mediaplex[2].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@questionmarket[2].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@banners.broadwayworld[1].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@ad.yieldmanager[2].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@ad.flux[2].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@tacoda[1].txt
C:\Documents and Settings\Lesley2\Cookies\lesley2@windowsmedia[2].txt
C:\Documents and Settings\Raymond.FAMILY-A21E287A\Cookies\raymond@www.tabletquestions[2].txt
C:\Documents and Settings\Raymond.FAMILY-A21E287A\Cookies\raymond@tabletquestions[2].txt
C:\Documents and Settings\Raymond.FAMILY-A21E287A\Cookies\raymond@accounts[2].txt

Rogue.VirusResponseLab2009
C:\DOCUMENTS AND SETTINGS\RAYMOND\LOCAL SETTINGS\TEMP\BR4.EXE


I allowed SAS to remove affected items and I think the problem has been solved.

Thank you

Rayal


#7 boopme

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Posted 04 October 2008 - 07:01 PM

Now please run this quick scan

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 Rayal49

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Posted 04 October 2008 - 08:14 PM

MBAM scan successfully completed and affected items removed,MBAm log as below
Thank you for your help
Lecy




HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Juan (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\All Users.WINDOWS\Application Data\Starware406 (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users.WINDOWS\Application Data\Starware406\buttons (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users.WINDOWS\Application Data\Starware406\contexts (Adware.Starware) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\All Users.WINDOWS\Application Data\Starware406\buttons\1270_button_1b_def.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users.WINDOWS\Application Data\Starware406\buttons\1271_button_1b_def.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users.WINDOWS\Application Data\Starware406\buttons\1271_button_1b_over.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users.WINDOWS\Application Data\Starware406\buttons\FindIt.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users.WINDOWS\Application Data\Starware406\buttons\FindItHot.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users.WINDOWS\Application Data\Starware406\buttons\findithotxp.png (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users.WINDOWS\Application Data\Starware406\buttons\finditxp.png (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users.WINDOWS\Application Data\Starware406\buttons\logo.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users.WINDOWS\Application Data\Starware406\buttons\logoxp.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users.WINDOWS\Application Data\Starware406\buttons\Weather.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users.WINDOWS\Application Data\Starware406\buttons\WeatherHot.bmp (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users.WINDOWS\Application Data\Starware406\buttons\weatherhotxp.png (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users.WINDOWS\Application Data\Starware406\buttons\weatherxp.png (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users.WINDOWS\Application Data\Starware406\contexts\error.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users.WINDOWS\Application Data\Starware406\contexts\related.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users.WINDOWS\Application Data\Starware406\contexts\travel.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\winwea32.dll (Dialer) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mcrh.tmp (Malware.Trace) -> Quarantined and deleted successfully.
C:\Documents and Settings\Raymond\My Documents\My Music\My Music.url (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\Raymond\My Documents\My Videos\My Video.url (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\Raymond\My Documents\My Documents.url (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\Raymond.FAMILY-A21E287A\Local Settings\Temp\win1E5.tmp.exe (Heuristics.Malware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Raymond.FAMILY-A21E287A\Local Settings\Temp\win1E7.tmp.exe (Heuristics.Malware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Raymond\Local Settings\Temp\xrg1.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\Raymond\Local Settings\Temp\xrg2.exe (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\Raymond\Favorites\Antivirus Scan.url (Rogue.Link) -> Quarantined and deleted successfully.
C:\Documents and Settings\Raymond.FAMILY-A21E287A\Local Settings\Temp\wnd1E3.bat (Malware.Trace) -> Quarantined and deleted successfully.

Rayal


#9 boopme

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Posted 04 October 2008 - 09:51 PM

Ok that is looking better. please check for an update then rescan and post the new MBAM scan log. You left the top off the last log and I can not determine if you have the latest version,nor what Operating System you run.

Edited by boopme, 04 October 2008 - 09:52 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 Rayal49

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Posted 05 October 2008 - 06:33 PM

Hi Boopme ,
Here is the latest scanlog from MBAM . Hope this means the problem is now eradicated
Thanks again
Lecy




Malwarebytes' Anti-Malware 1.28
Database version: 1230
Windows 5.1.2600 Service Pack 3

10/6/2008 00:28:16
mbam-log-2008-10-06 (00-28-16).txt

Scan type: Quick Scan
Objects scanned: 136642
Time elapsed: 1 hour(s), 7 minute(s), 59 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 13

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Lesley.FAMILY-9F8912C1\Local Settings\Temp\~WRD0001.doc (Trojan.Extension.Exploit) -> Quarantined and deleted successfully.
C:\Documents and Settings\Lesley.FAMILY-9F8912C1\Local Settings\Temp\LastScan.jpg (Trojan.Extension.Exploit) -> Quarantined and deleted successfully.
C:\Documents and Settings\Lesley.FAMILY-9F8912C1\Local Settings\Temp\BeforeScan.txt (Trojan.Extension.Exploit) -> Quarantined and deleted successfully.
C:\Documents and Settings\Lesley.FAMILY-9F8912C1\Local Settings\Temp\license.txt (Trojan.Extension.Exploit) -> Quarantined and deleted successfully.
C:\Documents and Settings\Lesley.FAMILY-9F8912C1\Local Settings\Temp\license_backup_eng.txt (Trojan.Extension.Exploit) -> Quarantined and deleted successfully.
C:\Documents and Settings\Lesley.FAMILY-9F8912C1\Local Settings\Temp\license_dutch.txt (Trojan.Extension.Exploit) -> Quarantined and deleted successfully.
C:\Documents and Settings\Lesley.FAMILY-9F8912C1\Local Settings\Temp\license_finnish.txt (Trojan.Extension.Exploit) -> Quarantined and deleted successfully.
C:\Documents and Settings\Lesley.FAMILY-9F8912C1\Local Settings\Temp\license_german.txt (Trojan.Extension.Exploit) -> Quarantined and deleted successfully.
C:\Documents and Settings\Lesley.FAMILY-9F8912C1\Local Settings\Temp\license_spanish.txt (Trojan.Extension.Exploit) -> Quarantined and deleted successfully.
C:\Documents and Settings\Lesley.FAMILY-9F8912C1\Local Settings\Temp\license_swedish.txt (Trojan.Extension.Exploit) -> Quarantined and deleted successfully.
C:\Documents and Settings\Lesley.FAMILY-9F8912C1\Local Settings\Temp\pihp(0001).txt (Trojan.Extension.Exploit) -> Quarantined and deleted successfully.
C:\Documents and Settings\Lesley.FAMILY-9F8912C1\Local Settings\Temp\pihp(0001)_EditorInstall.txt (Trojan.Extension.Exploit) -> Quarantined and deleted successfully.
C:\Documents and Settings\Lesley.FAMILY-9F8912C1\Local Settings\Temp\pihp(0001)_LibraryInstall.txt (Trojan.Extension.Exploit) -> Quarantined and deleted successfully.

Rayal


#11 boopme

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Posted 05 October 2008 - 06:52 PM

How's the PC running now ,No more indications from the infection? On second thought i would like you to repeat the scan again...Update,scan post.. I want to see if it isn't regenerating as the Word etc locations are odd.

Edited by boopme, 05 October 2008 - 07:03 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 Rayal49

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Posted 07 October 2008 - 12:54 AM

Hi, here is the latest scanlog for MBAM ,looking good I would say,
Thanks
Lecy



Malwarebytes' Anti-Malware 1.28
Database version: 1232
Windows 5.1.2600 Service Pack 3

10/7/2008 05:40:43
mbam-log-2008-10-07 (05-40-43).txt

Scan type: Quick Scan
Objects scanned: 134589
Time elapsed: 1hour(s), 6minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Edited by lecy, 07 October 2008 - 12:56 AM.

Rayal


#13 Rayal49

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Posted 07 October 2008 - 12:58 AM

And by the way my computer now boots from startup to welcome screen in 35secs.

Rayal


#14 boopme

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Posted 07 October 2008 - 09:59 AM

Wow! sounds great. if all is good now then...

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
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