Operating system is Microsoft Windows XP Home Edition Version 2002 Service 2PK
The problem started a few months ago when I would attempt to go on to the internet the computer would pop up multiple internert pages, the same one, but I would have 3 or 4. Then it started freezing up when I would go to any location on the internert. But if I was sent something on the internet via email I could go on to the page from my email message, not a problem. Just recently I did this though and it allowed the first few pages and then started freezing up. I had a friend come over to try to find help me, he downloaded a free version of AVG Anti Virus and we found some stuff and deleted it, well I was told to put it in a vault, so I did. I just found the vault today and deleted it out of the vault, or it is called quarintine, I guess. The computer is now starting to slow up when I go on to do things on my email. Right now it is a little slow when I am in my files but not too bad. the freezing problem as far as going on to the internet is just as bad as before we got some threas out. I am scanning again as I am writing this on another computer. I am willing to just start all over again if you want to help me with that. I saved all of my important files and I am ready to crash this thing and rebuild. I still do have acess to email and files. There are not warning boxes or anything coming up on my screen.
Edited by Daughter of the King, 02 October 2008 - 11:18 AM.