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Spyware Alert And Other Warnings


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#1 Twinmum

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Posted 02 October 2008 - 02:59 AM

OK, this can't be good.

My desktop has changed. When I start up the computer, instead of my usual desktop, I get the following screen
Posted Image
Most of my usual icons are gone and I'm sure there are some new ones there. The time is now in 24 hour time and it says virus alert next to the clock. When I click start, I have not got the option to run any program other than my most recently used ones and I can't access my computer to find the programs manually. So I can't run Spybot or Adaware. I could click on my antivirus in the toolbar and so as I type this I have it doing a full system scan (so far it has quarantined 2 files - Win32/Vmalum.EFYA and Win3/Clspring.HS)
When I open Mozilla I am taken to other pages and not my home page (although that remains in options) I keep getting various virus and spyware pop ups and I am really confused as to which of these are real and what are just part of the problem.
this is one
Posted Image
Plus IE keeps opening itself up at various sites about spyware, telling me to click here to fix the problem, but if I open it up myself I get the following: (the pop up is another one that keeps coming
Posted Image
Another pop up
Posted Image

I hope someone here might be able to point me in the right direction as to how to solve this problem.
Norma

BC AdBot (Login to Remove)

 


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#2 Twinmum

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Posted 02 October 2008 - 04:54 AM

The system scan is now complete and in addition to the two that were quarantined Win32/FakeAlert.Cb was also found and deleted.

#3 quietman7

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Posted 02 October 2008 - 08:11 AM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes.

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#4 redback71

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Posted 02 October 2008 - 09:06 AM

do you have an added toolbar on your internet page? if so it sounds and looks like what i had except for the wallpaper. If you are able to do a search on your pc look for a file by the name of peltodgx and that would be your problem.

Its a fake virus put on computer to lure you to the sites that are putting pop ups on your screen such as the ones you have displayed in order to get you to download there software and pay for it in order to remove the virus. but they also put several trojans etc to monitor your key stokes and internet activity its a very bad one and hard to remove as it is inbeded into the dna of your pc. Do a google search for peltodgx on the info. will come up. I tried spybot and avg and although it found the problems they failed to remove the problems.

#5 Twinmum

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Posted 02 October 2008 - 05:55 PM

OK, last night I was able to run Spybot and it found and removed 15 items.. but not enough to fix anything.
This morning I ran anti malware.
here is the report:

Malwarebytes' Anti-Malware 1.27
Database version: 1203
Windows 5.1.2600 Service Pack 2

10/3/2008 08:33:33 AM
mbam-log-2008-10-03 (08-33-33).txt

Scan type: Quick Scan
Objects scanned: 82573
Time elapsed: 16 minute(s), 17 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 4
Registry Keys Infected: 15
Registry Values Infected: 4
Registry Data Items Infected: 18
Folders Infected: 2
Files Infected: 29

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\hfxqvvjd.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\tuvTlkjh.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\fccyvSKA.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\neksolda.dll (Trojan.Zlob) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{72b719ca-8080-428f-8f65-ebbb8ba5e0a9} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{72b719ca-8080-428f-8f65-ebbb8ba5e0a9} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{b09e0f0b-28fe-4a7e-90f6-6d09e4234852} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\fccyvska (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{b09e0f0b-28fe-4a7e-90f6-6d09e4234852} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{00cdd052-ca97-4232-a70a-47f4eb7580a2} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\tdss (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Trymedia Systems (Adware.Trymedia) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\IProxyProvider (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\VSPlugin (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\f8555be6 (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{b09e0f0b-28fe-4a7e-90f6-6d09e4234852} (Trojan.Vundo) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\neksolda (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Desktop\Components\0\source (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo.H) -> Data: c:\windows\system32\tuvtlkjh -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Authentication Packages (Trojan.Vundo) -> Data: c:\windows\system32\tuvtlkjh -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\Start Page (Hijack.Homepage) -> Bad: (http://softwarereferral.com/jump.php?wmid=6010&mid=MjI6Ojg5&lid=2) Good: (http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProductId (Trojan.FakeAlert) -> Bad: (VIRUS ALERT!) Good: (76477-OEM-0011903-00111) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\International\sTimeFormat (Trojan.FakeAlert) -> Bad: (HH:mm: VIRUS ALERT!) Good: (HH:mm) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowControlPanel (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowRun (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowSearch (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowHelp (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowMyDocs (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowMyComputer (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoStartMenuMorePrograms (Hijack.StartMenu) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\StartMenuLogOff (Hijack.StartMenu) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoDrives (Hijack.Drives) -> Bad: (12) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoToolbarCustomize (Hijack.Explorer) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetFolders (Hijack.Explorer) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr (Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\NoDispCPL (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\WINDOWS\privacy_danger (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\privacy_danger\images (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\tuvTlkjh.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\hjklTvut.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\hjklTvut.ini2 (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\fccyvSKA.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\hfxqvvjd.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\djvvqxfh.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\neksolda.dll (Trojan.Zlob) -> Delete on reboot.
C:\WINDOWS\enpk.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ddcYrOEX.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\CMDOW.EXE (Malware.Tool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Norma\Local Settings\Temporary Internet Files\Content.IE5\CLJ1WZI5\cntr[1] (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\Norma\Local Settings\Temporary Internet Files\Content.IE5\CLJ1WZI5\file[1].exe (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\Norma\Local Settings\Temporary Internet Files\Content.IE5\R9VP9X0H\upd105320[1] (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\privacy_danger\index.htm (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\privacy_danger\images\body.gif (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\privacy_danger\images\capt.gif (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\privacy_danger\images\capt2.gif (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\privacy_danger\images\red.gif (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\privacy_danger\images\text.gif (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\tdssadw.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TDSSl.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\tdssserf.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\tdssmain.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\tdssservers.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\tdssserv.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\BMfb66687a.txt (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\clkcnt.txt (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\TEMP\TDSS8c5a.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Norma\Local Settings\Temp\TDSSdff2.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.

most things are sort of back to normal... I now have all my options again in the start menu. But my desKtop is white and I can't seem to right click to bring up the properties

Norma

#6 quietman7

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Posted 02 October 2008 - 10:52 PM

Your MBAM log indicates some files will be deleted on reboot. If MBAM encounters a file that is difficult to remove, you need to restart the computer so the malware can be fully removed. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. If you have not rebooted, make sure you do this. When done, rescan again with MBAM and check all items found for removal. Then click the Logs tab and copy/paste the contents of the new report in your next reply. If you did reboot, then rescan again anyway and post a new log.

Go to Start > Control Panel > Display. Click on the "Desktop" tab, then the "Customize Desktop..." button.
Click on the "Web" tab, then under Web Pages, uncheck and delete everything you find (except "My Current Home page").
These are some common malware related entries you may see:
  • Security Info
  • Warning Message
  • Security Desktop
  • Warning Homepage
  • Privacy Protection
  • Desktop Uninstall
If present, select each entry and click the Delete button.
Also, make sure the Lock desktop items box is unchecked. Click "Ok", then "Apply" and "Ok".

When done, go back into your Desktop Settings and you should be able to change the color/theme to whatever you want.

IMPORTANT NOTE: One or more of the identified infections (tdssserv.sys) was related to a nasty rootkit component. Rootkits and backdoor Trojans are very dangerous because they use advanced techniques (backdoors) as a means of accessing a computer system that bypasses security mechanisms and steal sensitive information which they send back to the hacker. Many rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. Remote attackers use backdoor Trojans and rootkits as part of an exploit to gain unauthorized access to a computer and take control of it without your knowledge.

If your computer was used for online banking, has credit card information or other sensitive data on it, all passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised. They should be changed by using a different computer and not the infected one. If not, an attacker may get the new passwords and transaction information. If using a router, you need to reset it with a strong logon/password so the malware cannot gain control again. and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

Although the rootkit was identified and removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume that because this malware has been removed the computer is now secure. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired. The malware may leave so many remnants behind that security tools cannot find them. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read:

"When should I re-format? How should I reinstall?"
"Help: I Got Hacked. Now What Do I Do?"
"Where to draw the line? When to recommend a format and reinstall?"
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#7 quietman7

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Posted 02 October 2008 - 11:00 PM

I'm sorry but I am using a dial-up and lost my connection before I could add the following:

Your MBAM log also indicates you are using an older version of MBAM with an outdated database. Please download and install the most current version of MBAM from here. Afterwards, if you encounter any problems while downloading the database updates, manually download the updates and just double-click on mbam-rules.exe to install.

Then perform a new Quick Scan in normal mode and check all items found for removal. Don't forgot to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs tab and copy/paste the contents of the new report in your next reply.
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#8 Twinmum

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Posted 02 October 2008 - 11:18 PM

mmm, I thought I had updated it. I installed it, then downloaded and ran mbam-rules.exe Anyway, I just did that again.. when I double clicked it, it just came up briefly that it was installing then was finished.
It's now scanning again (I'm on a different computer)
Thank you for you time and help so far quietman

Norma

#9 Twinmum

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Posted 02 October 2008 - 11:32 PM

latest log

Malwarebytes' Anti-Malware 1.27
Database version: 1203
Windows 5.1.2600 Service Pack 2

10/3/2008 02:24:17 PM
mbam-log-2008-10-03 (14-24-17).txt

Scan type: Quick Scan
Objects scanned: 82419
Time elapsed: 15 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 2
Files Infected: 6

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\VSPlugin (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Desktop\Components\0\source (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\WINDOWS\privacy_danger (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\privacy_danger\images (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\privacy_danger\index.htm (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\privacy_danger\images\body.gif (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\privacy_danger\images\capt.gif (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\privacy_danger\images\capt2.gif (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\privacy_danger\images\red.gif (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\privacy_danger\images\text.gif (Trojan.FakeAlert) -> Quarantined and deleted successfully.

#10 Twinmum

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Posted 02 October 2008 - 11:54 PM

ok, I don't think it updated properly. I uninstalled mbam and am currently re-installing (this time it is actually going through the update process. I'll do a new scan and post the log when finished.

Norma

#11 Twinmum

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Posted 03 October 2008 - 12:32 AM

OK, so I have run the updated mbam, removed the Privacy Protection from the desktop display settings and rebooted the computer.
When the computer starts up, I still have the red warning screen appear.
the log from the latest scan is as follows:

Malwarebytes' Anti-Malware 1.28
Database version: 1225
Windows 5.1.2600 Service Pack 2

10/3/2008 03:10:47 PM
mbam-log-2008-10-03 (15-10-47).txt

Scan type: Quick Scan
Objects scanned: 83339
Time elapsed: 14 minute(s), 55 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 2
Files Infected: 18

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\VSPlugin (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Desktop\Components\0\source (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\WINDOWS\privacy_danger (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\privacy_danger\images (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\privacy_danger\index.htm (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\privacy_danger\images\body.gif (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\privacy_danger\images\capt.gif (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\privacy_danger\images\capt2.gif (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\privacy_danger\images\red.gif (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\privacy_danger\images\text.gif (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Norma\Desktop\Protect Your Privacy.url (Rogue.Link) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dad\Desktop\Protect Your Privacy.url (Rogue.Link) -> Quarantined and deleted successfully.
C:\Documents and Settings\Norma\Desktop\Malware Defender.url (Rogue.Link) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dad\Desktop\Malware Defender.url (Rogue.Link) -> Quarantined and deleted successfully.
C:\Documents and Settings\Norma\Desktop\System Error Fixer.url (Rogue.Link) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dad\Desktop\System Error Fixer.url (Rogue.Link) -> Quarantined and deleted successfully.
C:\Documents and Settings\Norma\Favorites\Malware Defender.url (Rogue.Link) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dad\Favorites\Malware Defender.url (Rogue.Link) -> Quarantined and deleted successfully.
C:\Documents and Settings\Norma\Favorites\Protect Your Privacy.url (Rogue.Link) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dad\Favorites\Protect Your Privacy.url (Rogue.Link) -> Quarantined and deleted successfully.
C:\Documents and Settings\Norma\Favorites\System Error Fixer.url (Rogue.Link) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dad\Favorites\System Error Fixer.url (Rogue.Link) -> Quarantined and deleted successfully.

#12 quietman7

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Posted 03 October 2008 - 05:53 AM

Please print out and follow these instructions: "How to use SDFix". <- for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • Please be patient as the scan may take up to 20 minutes to complete.
  • When the process is complete, the SDFix report log will open in Notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • The SDFix report log (Report.txt) will open in Notepad and automatically be saved in the SDFix folder.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to re-enable you anti-virus and and other security programs before connecting to the Internet.

I still have the red warning screen appear.

Did you follow my previous instructions to do this?

Go to Start > Control Panel > Display. Click on the "Desktop" tab, then the "Customize Desktop..." button.
Click on the "Web" tab, then under Web Pages, uncheck and delete everything you find (except "My Current Home page").
These are some common malware related entries you may see:
  • Security Info
  • Warning Message
  • Security Desktop
  • Warning Homepage
  • Privacy Protection
  • Desktop Uninstall
If present, select each entry and click the Delete button.
Also, make sure the Lock desktop items box is unchecked. Click "Ok", then "Apply" and "Ok".

When done, go back into your Desktop Settings and you should be able to change the color/theme to whatever you want.
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#13 Twinmum

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Posted 03 October 2008 - 07:58 AM

I still have the red warning screen appear.

Did you follow my previous instructions to do this?


Yes, I did follow those instructions, but everytime I rebooted it was back :thumbsup:

But, I followed your last instructions and ran SDFix and all seems to be good (so far) the SDFix report follows:


SDFix: Version 1.230
Run by Norma on Fri 10/03/2008 at 22:17

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

Trojan Files Found:

C:\WINDOWS\privacy_danger\index.htm - Deleted
C:\WINDOWS\privacy_danger\images\body.gif - Deleted
C:\WINDOWS\privacy_danger\images\capt.gif - Deleted
C:\WINDOWS\privacy_danger\images\capt2.gif - Deleted
C:\WINDOWS\privacy_danger\images\red.gif - Deleted
C:\WINDOWS\privacy_danger\images\text.gif - Deleted
C:\DOCUME~1\Norma\LOCALS~1\Temp\pwrmgr.exe.bat - Deleted
C:\DOCUME~1\Norma\LOCALS~1\Temp\smchk.exe.bat - Deleted
C:\DOCUME~1\Norma\LOCALS~1\Temp\windfr.exe.bat - Deleted
C:\WINDOWS\system32\TDSSerrors.log - Deleted



Folder C:\WINDOWS\privacy_danger - Removed


Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-10-03 22:39:15
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe:*:Enabled:Yahoo! Messenger"
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe:*:Enabled:Yahoo! FT Server"
"C:\\Program Files\\Morpheus\\Morpheus.exe"="C:\\Program Files\\Morpheus\\Morpheus.exe:*:Enabled:M5Shell"
"C:\\Program Files\\Microsoft Games\\Rise of Nations\\rise.exe"="C:\\Program Files\\Microsoft Games\\Rise of Nations\\rise.exe:*:Enabled:Rise of Nations"
"C:\\Program Files\\Microsoft Games\\Zoo Tycoon 2\\zt.exe"="C:\\Program Files\\Microsoft Games\\Zoo Tycoon 2\\zt.exe:*:Enabled:Zoo Tycoon 2 Executable"
"C:\\Program Files\\2K Games\\Firaxis Games\\Sid Meier's Railroads!\\RailRoads.exe"="C:\\Program Files\\2K Games\\Firaxis Games\\Sid Meier's Railroads!\\RailRoads.exe:*:Enabled:Sid Meier's Railroads!"
"C:\\Program Files\\Steam\\Steam.exe"="C:\\Program Files\\Steam\\Steam.exe:*:Enabled:Steam"
"C:\\Program Files\\Microsoft Games\\Age of Empires\\Empires.exe"="C:\\Program Files\\Microsoft Games\\Age of Empires\\Empires.exe:*:Disabled:Age of Empires"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe:*:Enabled:hpqtra08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe:*:Enabled:hpqste08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe:*:Enabled:hposid01.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe:*:Enabled:hpoews01.exe"
"C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"="C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\\Program Files\\Windows Live\\Messenger\\livecall.exe"="C:\\Program Files\\Windows Live\\Messenger\\livecall.exe:*:Enabled:Windows Live Messenger (Phone)"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"="C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\\Program Files\\Windows Live\\Messenger\\livecall.exe"="C:\\Program Files\\Windows Live\\Messenger\\livecall.exe:*:Enabled:Windows Live Messenger (Phone)"

Remaining Files :


File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes :

Thu 24 Aug 2006 4,348 ..SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
Thu 24 May 2007 25,088 ...H. --- "C:\Documents and Settings\Norma\My Documents\~WRL0356.tmp"
Wed 17 Sep 2008 28,160 ...H. --- "C:\Documents and Settings\Samantha\My Documents\~WRL0004.tmp"
Fri 8 Sep 2006 304,704 A..H. --- "C:\Program Files\Canon\CanoScan Toolbox Ver5.0\Maint.exe"
Mon 19 Dec 2005 61,440 A..H. --- "C:\Program Files\Canon\CanoScan Toolbox Ver5.0\uinstrsc.dll"
Sun 10 Feb 2008 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv02.tmp"
Thu 1 May 2008 222,208 ...H. --- "C:\Documents and Settings\Norma\My Documents\sk stuff\~WRL0005.tmp"
Tue 8 Jul 2008 245,248 ...H. --- "C:\Documents and Settings\Norma\My Documents\sk stuff\~WRL0057.tmp"
Mon 7 Apr 2008 436,224 ...H. --- "C:\Documents and Settings\Norma\My Documents\sk stuff\~WRL1790.tmp"
Wed 18 Jun 2008 236,544 ...H. --- "C:\Documents and Settings\Norma\My Documents\sk stuff\~WRL2480.tmp"
Mon 7 Apr 2008 430,080 ...H. --- "C:\Documents and Settings\Norma\My Documents\sk stuff\~WRL2576.tmp"
Tue 8 Jul 2008 250,368 ...H. --- "C:\Documents and Settings\Norma\My Documents\sk stuff\~WRL3467.tmp"
Wed 18 Jun 2008 225,792 ...H. --- "C:\Documents and Settings\Norma\My Documents\sk stuff\~WRL3474.tmp"
Sat 28 Jun 2008 29,184 ...H. --- "C:\Documents and Settings\Norma\Application Data\Microsoft\Word\~WRL0945.tmp"
Sat 28 Jun 2008 30,208 ...H. --- "C:\Documents and Settings\Norma\Application Data\Microsoft\Word\~WRL1001.tmp"
Thu 14 Feb 2008 53,760 ...H. --- "C:\Documents and Settings\Norma\Application Data\Microsoft\Word\~WRL1079.tmp"
Sat 28 Jun 2008 48,128 ...H. --- "C:\Documents and Settings\Norma\Application Data\Microsoft\Word\~WRL1179.tmp"
Sat 28 Jun 2008 36,352 ...H. --- "C:\Documents and Settings\Norma\Application Data\Microsoft\Word\~WRL1328.tmp"
Mon 7 Apr 2008 444,928 ...H. --- "C:\Documents and Settings\Norma\Application Data\Microsoft\Word\~WRL1497.tmp"
Mon 7 Apr 2008 448,000 ...H. --- "C:\Documents and Settings\Norma\Application Data\Microsoft\Word\~WRL1882.tmp"
Thu 14 Feb 2008 51,712 ...H. --- "C:\Documents and Settings\Norma\Application Data\Microsoft\Word\~WRL1976.tmp"
Thu 14 Feb 2008 62,464 ...H. --- "C:\Documents and Settings\Norma\Application Data\Microsoft\Word\~WRL2966.tmp"
Wed 18 Jun 2008 225,792 ...H. --- "C:\Documents and Settings\Norma\Application Data\Microsoft\Word\~WRL3380.tmp"
Mon 7 Apr 2008 433,664 ...H. --- "C:\Documents and Settings\Norma\Application Data\Microsoft\Word\~WRL4072.tmp"
Wed 26 Mar 2008 19,456 ...H. --- "C:\Documents and Settings\Samantha\Application Data\Microsoft\Word\~WRL0005.tmp"
Wed 26 Mar 2008 22,528 ...H. --- "C:\Documents and Settings\Samantha\Application Data\Microsoft\Word\~WRL0544.tmp"
Wed 26 Mar 2008 19,968 ...H. --- "C:\Documents and Settings\Samantha\Application Data\Microsoft\Word\~WRL0752.tmp"
Sat 26 May 2007 301 ..SH. --- "C:\Documents and Settings\Ashlee\Local Settings\Application Data\NewSoft\PageManager\7.15.14A\Setting\PM65.BAK"
Sat 11 Aug 2007 27,918 ..SH. --- "C:\Documents and Settings\Norma\Local Settings\Application Data\NewSoft\PageManager\7.15.14A\Setting\PM65.BAK"

Finished!

#14 quietman7

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Posted 03 October 2008 - 08:06 AM

Lets do another scan to see if we find anything else that may have missed.

Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

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#15 Twinmum

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Posted 03 October 2008 - 08:11 AM

just a quick note before I doo this next step... that dang red screen is back. I rebooted (after removing Privacy Protection from the display options) and there it was again!!!


I'm going to do this next scan tomorrow... 11.15pm here and I've had a busy and emotional day (and not just because of this bleeping computer) If I start now I'm bound to stuff something up.


Norma

Edited by Twinmum, 03 October 2008 - 08:16 AM.





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