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Hijackthis Log - Computer Has A Lot Of Problems


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3 replies to this topic

#1 lv55

lv55

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Posted 02 October 2008 - 01:59 AM

Hi,

I have been having several issues with my computer. I had IE pop ups opening by themselves even while not having a browser window opened. Then, there was DNS hijack. Any search link would take me to some unknown site. I had each page appearing twice. My computer is literally crawling. I'm having difficulty running anything at all. I followed the steps in the preparation guide to the extent my computer would allow. I was able to run ad aware & spybot and removed infections detected. I scanned it using bit defender & stinger too. Right now, I'm not able to connect to any site at all. The connection is fine though.. I'm using my office computer to post this message.

Also, I observe that the privacy settings in internet explorer gets reset to "accept all cookies" every time even though I change it to "medium high". I tried changing it from the control panel too, but that didn't work either. I'm not able to switch on automatic updates too. I want to bring my computer back to speed and also keep malware & viruses away. I really hope I can get help in finding a solution for these problems. Thanks much.

Please find the hijackthis log below

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23:08:20, on 10/1/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Memeo\AutoBackup\MemeoService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\EPSON Projector\EPSON USB Display V1.0\EMP_UDSA.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\Program Files\CA\SharedComponents\CA_LIC\LogWatNT.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\BitDefender\BitDefender 2009\bdagent.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Yahoo!\Yahoo! Music Engine\ymetray.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\BitDefender\BitDefender 2009\seccenter.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\BitDefender\BitDefender 2009\vsserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\BitDefender\BitDefender 2009\uiscan.exe
C:\Program Files\BitDefender\BitDefender 2009\uiscan.exe
C:\Documents and Settings\Lakshmi\Desktop\stinger.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2009\IEToolbar.dll
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [782dcc7d] rundll32.exe "C:\WINDOWS\system32\ukdihonp.dll",b
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\BitDefender\BitDefender 2009\bdagent.exe"
O4 - HKLM\..\Run: [BitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2009\IEShow.exe"
O4 - HKLM\..\Run: [BM7b1effe1] Rundll32.exe "C:\WINDOWS\system32\nkvvujgq.dll",s
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Engine\ymetray.exe
O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_03\bin\npjpi150_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_03\bin\npjpi150_03.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: BitComet - {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://C:\Program Files\BitComet\tools\BitCometBHO_1.2.2.28.dll/206 (file missing)
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O15 - Trusted Zone: http://jayatvlive.blogspot.com
O15 - Trusted Zone: http://suntvlive.blogspot.com
O15 - Trusted Zone: http://techsatishtv.blogspot.com
O15 - Trusted Zone: http://download.windowsupdate.com
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/files/w...ntrol_en_US.cab
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {74F4F118-91E6-4AFC-B8D2-04066781F239} (EZTwainX by Dosadi) - https://www.member-data.com/rdc/EZTwainX.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.5.0) - http://javadl-esd.sun.com/update/1.5.0/jin...indows-i586.cab
O16 - DPF: {94BBF613-C70C-405A-B3EE-BFDD6D3DC6D1} (VPlayer Control) - http://vivfilms.vividas.com/video/player/player_ocx.jpeg
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O20 - AppInit_DLLs: oixlet.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: BitDefender Arrakis Server (Arrakis3) - BitDefender S.R.L. http://www.bitdefender.com - C:\Program Files\Common Files\BitDefender\BitDefender Arrakis Server\bin\Arrakis3.exe
O23 - Service: AutoBackup (BMUService) - Memeo - C:\Program Files\Memeo\AutoBackup\MemeoService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DVD-RAM_Service - Matsubleepa Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: EMP_UDSA - Unknown owner - C:\Program Files\EPSON Projector\EPSON USB Display V1.0\EMP_UDSA.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Sony SPTI Service for DVE (ICDSPTSV) - Sony Corporation - C:\WINDOWS\system32\IcdSptSv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender SRL - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Event Log Watch (LogWatch) - Computer Associates - C:\Program Files\CA\SharedComponents\CA_LIC\LogWatNT.exe
O23 - Service: OracleMTSRecoveryService - Oracle Corporation - C:\oracle\ora92db\bin\omtsreco.exe
O23 - Service: OracleOraHome92DBAgent - Oracle Corporation - C:\oracle\ora92db\bin\agntsrvc.exe
O23 - Service: OracleOraHome92DBClientCache - Unknown owner - C:\oracle\ora92db\BIN\ONRSD.EXE
O23 - Service: OracleOraHome92DBCMAdmin - Unknown owner - C:\oracle\ora92db\BIN\CMADMIN.EXE
O23 - Service: OracleOraHome92DBCMan - Unknown owner - C:\oracle\ora92db\BIN\CMGW.EXE
O23 - Service: OracleOraHome92DBHTTPServer - Unknown owner - C:\oracle\ora92db\Apache\Apache\apache.exe
O23 - Service: OracleOraHome92DBManagementServer - Unknown owner - C:\oracle\ora92db\bin\OMSNTsrv.exe
O23 - Service: OracleOraHome92DBPagingServer - Unknown owner - C:\oracle\ora92db/bin/pagntsrv.exe
O23 - Service: OracleOraHome92DBSNMPPeerEncapsulator - Unknown owner - C:\oracle\ora92db\BIN\ENCSVC.EXE
O23 - Service: OracleOraHome92DBSNMPPeerMasterAgent - Unknown owner - C:\oracle\ora92db\BIN\AGNTSVC.EXE
O23 - Service: OracleOraHome92DBTNSListener - Unknown owner - C:\oracle\ora92db\BIN\TNSLSNR.exe
O23 - Service: OracleServiceOEM - Oracle Corporation - c:\oracle\ora92db\bin\ORACLE.EXE
O23 - Service: OracleServiceORCL92 - Oracle Corporation - c:\oracle\ora92db\bin\ORACLE.EXE
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S. R. L. - C:\Program Files\BitDefender\BitDefender 2009\vsserv.exe

--
End of file - 12932 bytes

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#2 lv55

lv55
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Posted 02 October 2008 - 10:43 PM

Hi,
Can any of you please help with this? I haven't been able to use my laptop for atleast a week now and it has been extremely slow. I appreciate any help you can provide looking at the HijackThis log. I eagerly await suggestions / guidance.
Thanks much.

#3 chryssi2001

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Posted 11 October 2008 - 04:28 AM

Hello Iv55,

I apologise for the delay, the forum is busy.

If you still need help, post a new HijackThis log as per my instructions below.
----------------------------------------------
RENAME HIJACKTHIS

Using Windows Explore by right-clicking the Start button and left clicking Explore navigate to: C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

Right-click on HijackThis.exe & select Rename to scanner.exe and post back a new Hijackthis log.
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#4 chryssi2001

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Posted 16 October 2008 - 01:13 PM

Due to the lack of feedback, this Topic is now closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
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