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What's A Sound Card, And Where Do I Get One?!

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5 replies to this topic

#1 donnaree


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Posted 01 October 2008 - 08:14 PM

I have NO sound whatsoever. I got an flash up error that stated that I have no sound card. I've been having trouble with SpyWare, and have been high jacked a couple of times, and I think the highjacker took my sound card away!!
Now I don't know where to begin to look for one.... Help!!

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#2 dc3


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Posted 01 October 2008 - 08:52 PM

Hi donnaree, and welcome to BleepingComputer.

In order to help you we need some information, what is the make and model of your computer? If this is a custom build, what is the make and model of the motherboard?

Look in the Device Manager and see if there are any errors (red X) or warnings (yellow question mark), especially under Sound, video and game controllers.

Go to Start> right click on My Computer> Manage> Device Manager.

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#3 nigglesnush85


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Posted 04 October 2008 - 07:13 PM

I would run some free online virus scanners.


The event viewer may give some more information.

1. Click Start select run
2. Type eventvwr.exe
3. Press enter
4. Search through the groups for errors and warnings.
5. Double click on each error and or warning.
6. Locate the copy to clipboard button, Posted Image (under the two arrows)
7. Let us know what you find. (paste the results)


#4 Lloyd T

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Posted 04 October 2008 - 10:08 PM

Well, a sound card is a hardware piece that makes sounds come out of your computer. But in order for it to work, the appropriate drivers must be installed. There must be just one sound card installed and ther should be no conflicts.

#5 donnaree

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Posted 05 October 2008 - 09:07 PM

ok.. I went to the event viewer, and this is the main error that was showing up. Does this have anything to do with that doggone sound card???
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 8/26/2008
Time: 9:25:53 PM
User: N/A
Faulting application iexplore.exe, version 6.0.2900.2180, faulting module urlmon.dll, version 6.0.2900.3395, fault address 0x0001c08d.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 69 65 78 ure iex
0018: 70 6c 6f 72 65 2e 65 78 plore.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 32 31 38 30 20 00.2180
0030: 69 6e 20 75 72 6c 6d 6f in urlmo
0038: 6e 2e 64 6c 6c 20 36 2e n.dll 6.
0040: 30 2e 32 39 30 30 2e 33 0.2900.3
0048: 33 39 35 20 61 74 20 6f 395 at o
0050: 66 66 73 65 74 20 30 30 ffset 00
0058: 30 31 63 30 38 64 0d 0a 01c08d..

#6 Queen-Evie


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Posted 05 October 2008 - 10:20 PM

You mention being hijacked. What steps did you take to clear up the infection that caused the hijacking?
A hijacker cannot take your sound card away. The only way a sound card could be taken away is if someone opened your case, and removed it.
However, there have been posts in the past from people who report lost sound drivers after going through the steps to clean an infected computer.
Having said that, you might not have had a sound card to begin with. Your sound could have come from on-board, meaning it's integrated into your computer's motherboard.
Do you know for sure which method your sound uses?

Also, please do as dc3 suggests and look at the device manager.
In addition to looking under Sound, video and game controllers
do you see a category listed as OTHER?

All that is needed are the names of anything marked red or yellow under Sound, video and game controllers (and Other if that is listed).

Also, what is the make and model of your computer?

Edited by Queen-Evie, 06 October 2008 - 11:46 PM.

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