Posted 30 September 2008 - 11:32 AM
You know, I'm not real sure. My parents live out of town and he just mentioned the problem he was having to me. At the time he wasn't able to get on the internet with any regularity, so I asked the question for him. I will try to have him come on and post the question when he can. He works at night, so I don't want to bother him during the day with specific questions. Hopefully he will be able to get to this site, I fell confident that you can help him with the proper info. He has little luck in the past with Dell support, so hopefully he will have better luck here. Thanks for the help.