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Pci Modem


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5 replies to this topic

#1 RacefanofJr

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Posted 30 September 2008 - 01:46 AM

Hey to all the good folks at BleepingComputer !!!!!!!!!!!
I have a Emachine, T1740, with Windows Xp Home Edition on it.
I'm lost when it comes to dealing with drivers and hardware that won't install right.
This computer was givin to me. It was loaded with a few viruses and had issues I couldn't even begin to explain, like.....wouldn't copy or paste, freezes up, etc...
So, I put a fresh copy of Windows XP Home, on the computer and started over.
I had to go to Emachine website to get a few drivers and I'm still having problems with a couple small issues.
When I go into Device Manager, there is a listing called PCI Modem, that has a yellow "?" mark beside it. I downloaded and installed the driver that Emachine said to.
When the " Found new hardware" box popps up, and says that it found new hardware, I click to install the hardware but I get the next box saying that " The wizard could not find the software on your computer for PCI Modem".
I'm not sure what the PCI Modem does, but I know I can't get the computer to hook up to the internet either, though I haven't tried very hard.
Any and all advice is highly appreciated !!!!!!!
The measure of man's real character is what he would do if he knew he would never be found out.

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#2 nigglesnush85

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Posted 30 September 2008 - 09:35 AM

Hello RacefanofJr,

The PCI Modem is a modem on a card inside the computer. It is strange about the driver problem, did you download and install the driver or does the driver you downloaded contain a list of files?
Regards,

Alan.

#3 RacefanofJr

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Posted 30 September 2008 - 10:41 AM

Hi. Thanks for a reply !!!
What I downloaded was a folder that had 19 files in it. One was listed as setup.exe. It also had the information with it listed as Smartlink Driver setup/remove utility. I was told to open the folder and click on the "setup" file. I did, and it did it's thing and then said it was done. But the yellow question mark is still on the PCI Modem listing. I have tried this a few times and I get the same results. The other drivers that I had downloaded from the Emachine sight all worked perfect......just this one is giving me a problem.
Any more help would be MUCH appreciated !
Thanks !
The measure of man's real character is what he would do if he knew he would never be found out.

#4 nigglesnush85

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Posted 30 September 2008 - 10:48 AM

That sounds strange, the next step would be to open device manager and select the entry. Double click the entry and find the update button. Follow the prompts and let it search for a compatible file.

Just as an afterthought, is the device enabled? Open control panel and select network connections in this folder are all the adaptors enabled?
Regards,

Alan.

#5 RacefanofJr

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Posted 30 September 2008 - 11:29 AM

There is one adapter in the Network Connections and it is enabled. I went back to device manager, uninstalled the PCI Modem, searched for new hardware, it popped up again with the yellow question mark, I went to the folder with the drive exe, clicked on the setupup file, it showed it downloading the files to the system, it then said that the setup was complete. I closed out that folder, went back to the device manager, the yellow question mark was still there, I rebooted,and the computer , after reboot, showed the " FOUND NEW HARDWARE Wizard" pop up.
I canceled that , AGAIN, went to device manager, double clicked PCI Modem. Under DEVICE STATUS, it said that " This device is not configured correctly( CODE !) To reinstall the drivers for this device, click Reinstall Drivers".
So, I clicked that, then "install drivers automatically", then clicked next. Just for the sheer fact that I wanted to entertain myself, I plugged the computer into the internet again. POOF, it ALL worked.......for some reason. It just worked. It hooked to the net, found a driver , downloaded it and the yellow question mark disapeared. I got on Googl and all is well.....BUT :thumbsup: the last thing I need to fix is the USB ports. They still don't work. Not the front or the back. The device manager says there are no problems but when I plug in a thumb drive, NOTHING happends. Do I need to open a new thread for this ? I know all my thumb drives work because I plug them in other computers and they work just fine.
Let me know what ya think and THANK YOU FRO ALL YOUR HELP SO FAR !!!!!
The measure of man's real character is what he would do if he knew he would never be found out.

#6 nigglesnush85

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Posted 30 September 2008 - 01:15 PM

Glad to hear it all works. No problem glad to help.

The USB issue should go in the hardware forum.
Regards,

Alan.




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