Posted 29 September 2008 - 10:18 AM
This problem just started out of the blue. I don't remember doing anything new, but then I can't swear to it.
Operating System: Vista Home Premium
Office Home and Student 2007
I can work in Office, but when I exit I get the follow message.
"Microsoft Office Word has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is found."
I repaired Office, then made sure I had the latest updates, but still had the same problem.
I searched on the error message and found this post
1. Open up Regedit. (Go to Start and type "regedit" in the search field and press enter.)
2. In Regedit navigate to HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data
3. Right mouse click on the "Data" folder and delete it.
4. Open up Word, close it, and voila, problem solved.
I followed the steps above, but it didn't solve my problem. On another site I read that having the default printer set to the Microsoft XPS Printer caused this problem. Strange? But I thought what the heck give it a try. I found out the only time I have this problem when my default printer is set to either of my HP printer. I have the latest drivers and suggustions?