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Dvd-rw Drive Problems


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#1 teabie

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Posted 29 September 2008 - 08:01 AM

My operating system is Vista Home Premium, and it's my DVD-RW drive in question.

I was uninstalling NTI CD and DVD Maker program because it wasn't working. Once I've done that, I didn't realise that the drive completely disappeared from My Computer until I booted up the next day to burn an audio CD.

When I checked Device Manager, there was an error message as I feared. I've tried installing the latest updates, but it stated that I was already using the latest one.

I have screenshots of the messages and statuses of what I'd done so far.

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Does anyone have any suggestions on what I can do? I called up my retail shop to ask if I was missing one of those CD-ROMs where they have reboot kits and reinstallation programs, but he said that new computers did not come packaged with those anymore. Then, what happens if I want to reinstall Vista someday?

Anyway, if anyone has a solution to my missing drive, and how I can claim it back so I can watch all my anime DVD-RWs, please kindly let me know.

If anyone has a recommended good DVD & CD maker program which is free for Vista, please also let me know. All my other programs can't install and work in Vista anymore.

Thank you!!

Edited by teabie, 29 September 2008 - 08:03 AM.


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#2 garmanma

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Posted 29 September 2008 - 10:51 AM

Delete the upper/lower filter keys
http://support.microsoft.com/kb/314060/en-us
It says for XP but it the same for Vista
Mark
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why won't my laptop work?

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#3 teabie

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Posted 01 October 2008 - 04:45 AM

It worked! Thank you very much!! :huh:




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