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Wireless Connetion And Dns Server Problem


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12 replies to this topic

#1 dreday

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Posted 28 September 2008 - 02:41 PM

Hi guys - I've got a problem with another laptop of mine....

For some time now the wireless facility seems to have stopped working. The internet works fine when I plug the network cable from the router to my laptop - BUT this only works if I keep going to:

Internet Protocol Version 4 TCP/IPv4 Properties > Obtain DNS server address automatically

every time I boot up (found out how to do that bit by asking calling my ISP)

How can I stop having to do this each time and how can I start making the wireless function work again?

I've done the obvious like make sure the wireless button is set to 'on' (the light comes on during re-boot but switches off when Vista fully loaded).

Thank you for any help in advance.

dreday

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#2 nigglesnush85

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Posted 29 September 2008 - 05:53 AM

Hello dreday,

Some devices may not be working correctly, check the Device Manager.

1. Click Start then run
2. Type devmgmt.msc and press enter
3. Look through the list for yellow or red marks next to the entries.
4. Let us know what you find.

Also, the event viewer may give some more information.

1. Click Start select run
2. Type eventvwr.exe
3. Press enter
4. Search through the groups for errors and warnings.
5. Double click on each error and or warning.
6. Locate the copy to clipboard button, Posted Image (under the two arrows)
7. Let us know what you find. (paste the results)
Regards,

Alan.

#3 dreday

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Posted 30 September 2008 - 06:30 AM

thanks for the reply.

the first bit you asked me to do shows no errors.

the second one you asked me to do shows errors but im not sure how to copy/paste each specific one.

im using vista so dont know if a 'how to' guide needs to be amended?

thanks in advance

#4 dreday

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Posted 30 September 2008 - 06:38 AM

Error 16/07/2008 09:25:58 cdrom 7 None
Error 16/07/2008 09:25:56 cdrom 7 None
(theres 32 of these)

Error 30/09/2008 09:22:43 VzCdbSvc 7 None

Error 05/09/2008 10:38:07 ACPI 13 None

Error 14/08/2008 08:55:47 WindowsUpdateClient 20 Windows Update Agent

Warning 06/02/2008 18:09:16 AtBroker 0 None
(theres 3 of these)

etc...

is this what you are looking for?

#5 nigglesnush85

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Posted 30 September 2008 - 08:52 AM

Can you find an event ID on any of the entries?
Regards,

Alan.

#6 dreday

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Posted 07 October 2008 - 06:07 AM

hi - sorry for the delay - been away.

Here are the ID's:

ERROR

7
13
20
30
54
215
1000
1001
1002
1024
2000
2001
3013
3024
4321
4375
4385
4609
5007
6008
7000
7001
7009
7011
7023
7024
7031
7032
7043
8003
8007
8009
8019
8194
8209
10000
10005
10010
10016
11500
11706
11904
11935
12289
15016
20227

#7 nigglesnush85

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Posted 07 October 2008 - 01:15 PM

The System File Checker, it may be able to help. http://www.updatexp.com/scannow-sfc.html

1. Click Start
2. Then run.
3. Type sfc /scannow
4. Press enter.
5. Follow the prompts

The SFC works by checking Windows system files and replacing the damaged files.
Regards,

Alan.

#8 dreday

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Posted 10 October 2008 - 03:36 AM

Hi

When I searched for 'sfc' in vista (by clicking the start icon) it comes up - but when I click on it a window pops up for a split second then disappears.

What does this mean?

Thanks in advance again

#9 nigglesnush85

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Posted 11 October 2008 - 02:29 PM

In that case you can try running SFC within the command prompt, Start=>run=>cmd
Regards,

Alan.

#10 dreday

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Posted 20 October 2008 - 07:55 AM

Hi I did that then when I shut down and restarted it did a scan for about 2 or 3 hours.

I've just checked the wireless feature and it still is not working.

Any ideas?

Thanks in advance again

#11 nigglesnush85

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Posted 20 October 2008 - 12:54 PM

Have you tried a windows update for the latest drivers? Also I would run some free online virus scanners.

1.Eset
2.Kaspersky
3.Bitdefender
4.Panda
5.McAfee
Regards,

Alan.

#12 dreday

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Posted 05 November 2008 - 08:57 AM

Hi again - did them all and none found any threats / errors.

The wireless still is not working?

Any ideas?

Thanks in advance again

#13 nigglesnush85

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Posted 07 November 2008 - 04:28 PM

In that case updating the drivers may be a good move. Do you know the make and model of the device?
Regards,

Alan.




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