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Need Help, Worm Attack From Routers Ip


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#1 memph

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Posted 28 September 2008 - 01:06 PM

I keep getting this warning from Norton Antivirus saying that I'm being attacked by a worm. This happens very often when I log in to MSN or visit a website. The problem is that the worm attack (PORTSCAN) comes from my wireless router's IP adress, and Norton closes down the connection to the adress for 30 minutes. Ergo I can't surf the web for 30 minutes. And then it happens again and again..
I'm running Norton AntiVirus 2006 (not updated) and Avast! (free for 60 days). Have scanned with the updated Avast and a free Norton Security scan (no virus removal), but they can't find anything wrong except from a couple of registry errors.

Does anyone have a clue what's causing this, and what I can do to eliminate it? I just keep adjusting my clock forward for 30 minutes, so I can keep using the internet :thumbsup:

Hope someone can help me out :flowers:

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#2 boopme

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Posted 28 September 2008 - 03:05 PM

Hi and welcome run an MBAM scan and see what it returns.

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 memph

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Posted 28 September 2008 - 04:17 PM

Malwarebytes' Anti-Malware 1.28
Database version: 1221
Windows 5.1.2600 Service Pack 3

28.09.2008 22:50:34
mbam-log-2008-09-29 (19-45-34).txt

Scanning type: Quick scan
Objects scanned: 57041
Time: 11 minute(s), 4 second(s)

Memory processes infected: 0
Memory modules infected: 0
Registry keys infected: 1
Registry values infected: 0
Registry files infected: 1
Folders infected: 0
Files infected: 0

Memory processes infected:
(No suspicious files found)

Memory modules infected:
(No suspicious files found)

Registry keys infected:
HKEY_CLASSES_ROOT\WUSN.1 (Adware.WhenUSave) -> Quarantined and deleted successfully.

Registry values infected:
(No suspicious files found)

Registry files infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\StartMenuLogOff (Hijack.StartMenu) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders infected:
(No suspicious files found)

Files infected:
(No suspicious files found)



Thank you, and here's my log. If some words are not correct, that's because I installed the norwegian version and had to translate the log to English..

By the way, the worm-problem is still there..

#4 boopme

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Posted 28 September 2008 - 04:35 PM

OK as you have 2 AV 's running that can be the cause. It is possible that one of them is looking into the others virus list or virus vault. Yu need to disable the least upgated av and scan with the other.
Also please run this scan, SAS.

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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