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Adobe Reader


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11 replies to this topic

#1 perchenon45

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Posted 28 April 2005 - 03:03 PM

Hi,

I just had major problems with my hard drive, had to take it in and start from scratch. I'm using Windows XP professional and now when I've installed Adobe it won't work - it instantly shuts down internet explorer.

What can I do? It's a week before finals and I'm freaking out that I can't see my assignments online!!

So far the only thing microsoft recommended was to put Adobe as an exception to the firewall, but that hasn't helped.


Can anyone help me?


Thanks.

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#2 jgweed

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Posted 28 April 2005 - 03:07 PM

Are you able to download the .pdf file, then open it from your hard drive into Reader? Which version of Acrobat are you using? Will Reader open from My Programs?
Regards,
John
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#3 perchenon45

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Posted 28 April 2005 - 03:13 PM

Thanks for your quick reply!

I'm using Acrobat 7.0 and it won't open from my programs.

#4 Enthusiast

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Posted 28 April 2005 - 03:21 PM

Go to any pdf file on "my documents" and double click on it.

What happens?

#5 perchenon45

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Posted 28 April 2005 - 03:27 PM

Nada. I even tried "open with acrobat 7.0", my computer just refuses to do anything about it.

#6 perchenon45

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Posted 28 April 2005 - 03:42 PM

Update: After a restart, I can open .pdf files I have under My Documents, but it still shuts down my browser window when I try to view documents given as links,

#7 Enthusiast

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Posted 28 April 2005 - 03:44 PM

Reinstall Adobe Reader over itself.


http://www.softpedia.com/get/Office-tools/...be-Reader.shtml

Reboot and try to open a PDF link. If that doesn't work go to control panel/system/folder options/ file types and make sure pdf files are associated to adobe reader 7.0

Edited by Enthusiast, 28 April 2005 - 03:57 PM.


#8 jgweed

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Posted 28 April 2005 - 03:50 PM

If reinstalling Reader does not fix the problem, you now have a work-around because you can simply download and save the file, then open it. Sometimes Reader is a little "testy" when used with some browsers.
Regards,
John
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#9 perchenon45

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Posted 28 April 2005 - 04:10 PM

Thanks for trying :thumbsup:


I've installed it again, and the first thing I open under my documents will show, but then everythig promptly stops responding. It will not allow me to save the files - must be some way the university site is set up. After all the money I've spent on trying to fix this piece of junk, I'm tempted to throw it out the window.

#10 jgweed

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Posted 28 April 2005 - 04:20 PM

You might want to take a look here:

http://www.adobe.com/support/products/acrreader.html

Perhaps one of the solutions will work for you.

Cheers,
John
Whereof one cannot speak, thereof one should be silent.

#11 Scarlett

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Posted 28 April 2005 - 05:26 PM

You could try this. I experienced some trouble that was quite similiar, and it worked for me.

> Start
> Settings
> Control Panel
> Add/Remove Programs
> Highlight Adobe Reader
> Click on Add/Remove at the bottom.

A wizard will now show. Follow it through.

Pay close attention. This wizard removes as well as repairs Adobe.

Edited by scarlett, 28 April 2005 - 05:27 PM.

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#12 Enthusiast

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Posted 28 April 2005 - 09:45 PM

Disable the firewall temporarily while you try using Adobe. What happens?




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