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My Amd64 Hp Computer Got Hit By Sp3. What Now?


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#1 Kenopolis

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Posted 26 September 2008 - 11:23 PM

I have an HP Pavilion media center PC with XP media center, and an AMD Athlon 64

I updated to SP 3 last week, and it got stuck in reboot just as described in the forum below.
http://www.bleepingcomputer.com/forums/t/146857/windows-xp-service-pack-3-sp3-information/

Important Notes! XP SP3 cripples some PCs with endless reboots - (HP/Compaq with an AMD (non INTEL) processor systems)

I managed to get my computer recovered, all my files were okay (except for a few which I'll ask about next) and I've upgraded my protection.

However, now I want to use windows update, but I'm scared to death of SP3 now, because of this.

Also, if SP 3 came out in may, why did my computer take so long to want to install it? I installed lots of other updates since then.


What do I need to do to be sure I won't have to go through this again?

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#2 Queen-Evie

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Posted 27 September 2008 - 12:48 AM

Do you updates set to automatically download and install? If so, change the setting to Download updates but let me choose when to install. When you get a notification that new updates are ready to install, click on custom or whatever it says. UNCHECK any you don't want to install.
Rigel posted a link for a patch from HP-did you look at that info?
Did you look at Garmanma's links for the solution regarding non-intel systems and SP3?

If you really don't want to see XP3 again, you can go to Windows Updates, scan for available updates.
When SP3 shows up, there should be an option to hide the update.

Edited by Queen-Evie, 27 September 2008 - 12:51 AM.


#3 cryptodan

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Posted 27 September 2008 - 06:30 AM

Do you updates set to automatically download and install? If so, change the setting to Download updates but let me choose when to install. When you get a notification that new updates are ready to install, click on custom or whatever it says. UNCHECK any you don't want to install.
Rigel posted a link for a patch from HP-did you look at that info?
Did you look at Garmanma's links for the solution regarding non-intel systems and SP3?

If you really don't want to see XP3 again, you can go to Windows Updates, scan for available updates.
When SP3 shows up, there should be an option to hide the update.


I don't think critical updates can be hidden.

#4 usasma

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Posted 27 September 2008 - 07:16 AM

In short, you'll have to disable the Intel processor driver from loading. Can you boot into Safe Mode? If so, try this free program: http://www.microsoft.com/technet/sysintern...s/Autoruns.mspx

Scroll down the driver's tab looking for the Intel processor driver (I think it's intelppm.sys)

Here's a link to the HP fix (after installing SP3): http://h10025.www1.hp.com/ewfrf/wc/documen...0426&dlc=en
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#5 Queen-Evie

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Posted 27 September 2008 - 09:33 PM

Cryptodan, you are correct, I was wrong.
Critical updates cannot be hidden.
I had seen Hide this update or whatever it says listed under critical updates, but didn't realize it is grayed out so it can't be selected.




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