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I kept to a step by step guide to get rid of a trojan


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1 reply to this topic

#1 berwynhughes

berwynhughes

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Posted 28 April 2005 - 08:37 AM

wont allow online scans, keeps changing internet options, so that i cant receve activeX files for scanning.
will change home page back to about:blank, nothing at the moment seems to work ive attached the hijack this scan below.

Logfile of HijackThis v1.99.1
Scan saved at 14:28:06, on 28/04/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.50 (5.50.4134.0600)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\TASKMON.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\ACD SYSTEMS\DEVDETECT\DEVDETECT.EXE
C:\WINDOWS\SYSTEM\KEFTVPHD.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\RunDLL.exe
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\PACKAGER.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE
C:\PROGRAM FILES\LAVASOFT\AD-AWARE SE PERSONAL\AD-AWARE.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
C:\WINDOWS\TEMP\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/spage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.virgin.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/spage.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.zpecialoffer.com/results.asp?keyword=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.yahoo.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
R3 - Default URLSearchHook is missing
O2 - BHO: E.HH - {9E992732-295F-4987-8BE3-16FAC1639198} - C:\WINDOWS\ALL USERS\APPLICATION DATA\IESERVICE\IESERVICE.DLL (file missing)
O2 - BHO: Related Page - {9A9C9B69-F908-4AAB-8D0C-10EA8997F37E} - C:\WINDOWS\SYSTEM\WINNB57.DLL
O2 - BHO: DLMaxObj Class - {00000000-59D4-4008-9058-080011001200} - C:\WINDOWS\DLMAX.DLL
O2 - BHO: (no name) - {E33A0775-CCEA-4215-8C63-88EB5481ADBE} - C:\WINDOWS\SYSTEM\NHLG.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Related Page - {9A9C9B68-F908-4AAB-8D0C-10EA8997F37E} - C:\WINDOWS\SYSTEM\WINNB57.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [OEMCleanup] C:\WINDOWS\OPTIONS\OEMRESET.EXE
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [Camera Detector] C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE -autorun
O4 - HKLM\..\Run: [keftvphd] c:\windows\system\keftvphd.exe
O4 - HKLM\..\Run: [FARMMEXT] C:\WINDOWS\FARMMEXT.exe
O4 - HKLM\..\Run: [sp] rundll32 C:\WINDOWS\TEMP\SE.DLL,DllInstall
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
O4 - HKCU\..\Run: [\IEService.exe] C:\WINDOWS\ALLUSE~1\APPLIC~1\IESERV~1\IEService.exe
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.virgin.net/
O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM)
O16 - DPF: {042EEA26-2402-4E5A-B5BB-0FB445A5526E} (VacPro.win98_P) - http://www9.advnt01.com/dialer/win98_P.CAB
O16 - DPF: {11111111-1111-1111-1111-111111113457} - file://c:\ied_s7.cab
O16 - DPF: {11111111-1111-1111-1111-511111113457} - file://c:\x.cab
O16 - DPF: {11111111-1111-1111-1111-511111113458} - file://c:\x.cab
O16 - DPF: {24311111-1111-1121-1111-111191113457} - file://c:\eied_s7.cab
O16 - DPF: {33331111-1111-1111-1111-611111193457} - file://c:\ex.cab
O16 - DPF: {33331111-1111-1111-1111-611111193458} - file://c:\ex.cab
O16 - DPF: {10003000-1000-0000-1000-000000000000} - ms-its:mhtml:file://C:\foo.mht!http://dl.ad-ware.cc/NqdMsbY2Qog9DGxAEsq3.chm::/on-line.exe
O18 - Filter: text/html - {16D1263B-924B-4222-9C74-FCA730D4B542} - C:\WINDOWS\SYSTEM\NHLG.DLL
O18 - Filter: text/plain - {16D1263B-924B-4222-9C74-FCA730D4B542} - C:\WINDOWS\SYSTEM\NHLG.DLL

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#2 John_McKenna

John_McKenna

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Posted 28 April 2005 - 10:57 AM

Hi and welcome to Bleeping. :thumbsup:

I see you have a few problems there. Before we get started I've noticed you're running HijackThis from a temp folder. This isn't a good idea as the vital backups the program makes can be accidently deleted. It's VERY IMPORTANT that you place the program in it's own dedicated folder preferably on your C:\

Go to My Computer (Windows key+e), double click on C:
Click File > New > Folder
Name it HijackThis and unzip/move or download the program again to this folder.



Run HijackThis again and place a check before the following entries:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/spage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/spage.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.zpecialoffer.com/results.asp?keyword=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

R3 - Default URLSearchHook is missing
O2 - BHO: E.HH - {9E992732-295F-4987-8BE3-16FAC1639198} - C:\WINDOWS\ALL USERS\APPLICATION DATA\IESERVICE\IESERVICE.DLL (file missing)
O2 - BHO: Related Page - {9A9C9B69-F908-4AAB-8D0C-10EA8997F37E} - C:\WINDOWS\SYSTEM\WINNB57.DLL
O2 - BHO: DLMaxObj Class - {00000000-59D4-4008-9058-080011001200} - C:\WINDOWS\DLMAX.DLL
O2 - BHO: (no name) - {E33A0775-CCEA-4215-8C63-88EB5481ADBE} - C:\WINDOWS\SYSTEM\NHLG.DLL
O3 - Toolbar: Related Page - {9A9C9B68-F908-4AAB-8D0C-10EA8997F37E} - C:\WINDOWS\SYSTEM\WINNB57.DLL

O4 - HKLM\..\Run: [keftvphd] c:\windows\system\keftvphd.exe
O4 - HKLM\..\Run: [FARMMEXT] C:\WINDOWS\FARMMEXT.exe
O4 - HKLM\..\Run: [sp] rundll32 C:\WINDOWS\TEMP\SE.DLL,DllInsta
O4 - HKCU\..\Run: [\IEService.exe] C:\WINDOWS\ALLUSE~1\APPLIC~1\IESERV~1\IEService.exe

O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM)
O16 - DPF: {042EEA26-2402-4E5A-B5BB-0FB445A5526E} (VacPro.win98_P) - http://www9.advnt01.com/dialer/win98_P.CAB
O16 - DPF: {11111111-1111-1111-1111-111111113457} - file://c:\ied_s7.cab
O16 - DPF: {11111111-1111-1111-1111-511111113457} - file://c:\x.cab
O16 - DPF: {11111111-1111-1111-1111-511111113458} - file://c:\x.cab
O16 - DPF: {24311111-1111-1121-1111-111191113457} - file://c:\eied_s7.cab
O16 - DPF: {33331111-1111-1111-1111-611111193457} - file://c:\ex.cab
O16 - DPF: {33331111-1111-1111-1111-611111193458} - file://c:\ex.cab
O16 - DPF: {10003000-1000-0000-1000-000000000000} - ms-its:mhtml:file://C:\foo.mht!http://dl.ad-ware.cc/NqdMsbY2Qog9DGxAEsq3.chm::/on-line.exe
O18 - Filter: text/html - {16D1263B-924B-4222-9C74-FCA730D4B542} - C:\WINDOWS\SYSTEM\NHLG.DLL
O18 - Filter: text/plain - {16D1263B-924B-4222-9C74-FCA730D4B542} - C:\WINDOWS\SYSTEM\NHLG.DLL

Close ALL OTHER OPEN WINDOWS/BROWSERS and click Fix Checked.



Download Killbox from here and unzip it to your desktop.
Double-click killbox.exe
Click Tools > Delete Temp Files and click OK
Select the option "Delete on reboot".
Highlight and 'copy' the entire list of filepaths below:

C:\WINDOWS\SYSTEM\WINNB57.DLL
C:\WINDOWS\DLMAX.DLL
C:\WINDOWS\SYSTEM\NHLG.DLL
C:\WINDOWS\SYSTEM\WINNB57.DLL
c:\windows\system\keftvphd.exe
C:\WINDOWS\ALLUSE~1\APPLIC~1\IESERV~1\IEService.exe


Open 'file' in the killbox menu at the top and choose 'Paste from clipboard'
The files will be pasted into the "Full Path of File to Delete" box.
There's a little dropdown-arrow next to that field.
If you expand it, these lines should all be there together.

Then press the red button with a white X in it.
Killbox will tell you that all listed files will be deleted on next reboot, Click YES.
When it asks if you would like to Reboot now, click NO



Download SpSeHjfix (for your OS) from here and unzip it to a new folder on your desktop.
Close any open programs.
Run SpSeHjfix and click on "Start Disinfection".
When it's finished it will reboot your machine automatically.
Once rebooted, run SpSeHjfix again.
After the second reboot, please post a fresh HijackThis log along with both 'SpSeHjfix logs' which you'll find in the SpSeHjfix folder.
Want to fight back? Click HERE and learn how to remove spyware.

If I've helped you, please consider donating to the Multiple Sclerosis Society (UK)




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