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Unable To Connect To Vpn


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#1 tswsl1989

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Posted 25 September 2008 - 05:27 PM

Right, interesting problem for anyone able to help.
Vista Home Premium SP1
Had a small hardware issue that initially caused a reboot, which was corrected (Milk spilled under keys/on keyboard), and was working fine for a couple of hours, now refuses to connect to the VPN connection required for internet
Reports an error in eventlog: Error from RasClient, 20227 (I think), The message text gives a GUID style string, then The error code returned was 0 (Or occasionally 800).

Due to lack of HDD space and AU, the only system restore point is from after the problem occurred.

The Laptop also keeps trying to apply the same update, but I don't have the exact error for that one to hand.

Any help appreciated, as we're having a couple of issues regarding a HP US warranty and repairs in the UK.
(Laptop is a HP Pavillion that an American student has brought over here)


Any and all help very much appreciated,
Tom

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#2 dbough

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Posted 25 September 2008 - 08:39 PM

Hi Tom -

Check here for a possible solution: http://technet.microsoft.com/en-us/library/cc733854.aspx
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Well, Technically ...

#3 tswsl1989

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Posted 26 September 2008 - 02:39 AM

Unable to find anything helpful there I'm afraid. Thanks anyway dbough

I'll try uninstalling some of the more recent updates, just hope thats not to tricky w/o system restore points.
I'd still welcome any other suggestions

Does SFC /SCANNOW work on Vista?

Edited by tswsl1989, 26 September 2008 - 02:40 AM.

Tom

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#4 usasma

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Posted 26 September 2008 - 05:16 AM

SFC.EXE works in Vista - but still doesn't willingly give up info (as in XP).
Have you tried Startup Repair? http://www.bleepingcomputer.com/tutorials/repair-windows-with-windows-startup-repair/
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#5 tswsl1989

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Posted 26 September 2008 - 09:26 AM

Not yet, but I'll give it a go. Kudos for the link in your sig John, made me laugh :huh:
Tom

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