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Windows Update Problem


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#1 graysan

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Posted 25 September 2008 - 03:40 PM

Can anyone help me out here please. Last night at 19.30 my computer showed on the start menu a shield for the windows update. On clicking on it to close the computer down it stated that windows would install the updates and then shut down. This morning on switching on the computer it went into Windows repair and thereis as faras we have got. Wecant do anything atall - cannot get into safemode as computer loads neccessary files then freezes ! Screen keeps coming back to
"a problem has been detected and windows has been shut down to prevent damage to your computer"
"a process or thread crucial to system operation has unexpectedly exited or been terminated."

etc etc etc

"If problem continues disable or remove any newly installed hardware or software etc etc"

"restart computer and press f 8 to enter safe mode"


THIS is where the computer stops and wont go any further. It is then a vicious circle that starts all over again.

I have e mailed Microsoft but am still waiting for a reply.


Is anyone able to help or give any advice please would be much appreciated

Thanks a lot

Graham

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#2 Jacee

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Posted 25 September 2008 - 04:15 PM

You may have to do a start up repair:
http://www.bleepingcomputer.com/tutorials/repair-windows-with-windows-startup-repair/

I was stuck in that loop with SP1 :huh:

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#3 graysan

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Posted 26 September 2008 - 10:37 AM

Thanks Jaycee for your reply I followed the instructions but when i get to figure 4 there is no operating system showing is there a way of using dos to repair

#4 Jacee

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Posted 26 September 2008 - 03:30 PM

Is the window totally blank? :huh:

You could try the 'Command Prompt"
http://www.bleepingcomputer.com/tutorials/command-prompt-in-windows-recovery-environment/

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#5 usasma

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Posted 26 September 2008 - 05:16 PM

If the operating system isn't shown it's usually one of two things:
1) The system doesn't recognize your controller (and you'll have to load SATA drivers) - this isn't very common
2) The hard drive is damaged.

I'd suggest a bootable hard drive diagnostic from the manufacturer of your hard drive. A list of the most common one's is located here: http://www.bleepingcomputer.com/forums/t/28744/hard-drive-installation-and-diagnostic-tools/
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#6 graysan

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Posted 27 September 2008 - 04:47 AM

Thanks Usasma have downloaded from seagate an iso file to reboot with and check drive will let you know how it goes

#7 usasma

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Posted 27 September 2008 - 06:10 AM

You will need an ISO burner when you burn the file to the CD - that's what makes it bootable. Here's a link to a free tool for this purpose: http://isorecorder.alexfeinman.com/Vista.htm
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#8 graysan

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Posted 27 September 2008 - 06:41 AM

Thanks but have nero

#9 usasma

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Posted 27 September 2008 - 01:58 PM

Not a problem, just wanted to make sure. :huh:
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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