I had the Antivirus 2009 problem on my Dell Inspiron B130 Notebook and installed Norton 360 to try and solve the problem. It seems to have gotten rid of it, but once I rebooted I had nothing but wallpaper. I could move the mouse, but could not right nor left click and get any response. I also ended up finding the ComboFix.exe which seemed to totally clean up anything that was left over, but still didn't bring my desktop/start screen back. I also tried to run system restore but was unable to find an access point to restore to. The only thing I am able to do is CTRL+ALT+DELETE to do anything. I have tried to get online through this method and am unable to. I have done everything I have been able to find online to fix this (running explorer.exe, regedit, sfc /scannow, msconfig, etc.) all to no avail. I am running Windows XP SP3. Any suggestions will be greatly appreciated. I don't know what else to do. Last thing, I am not able to find the Windows XP restore disk. Thank you.
Edited by thiswon'tfixitself, 24 September 2008 - 10:42 PM.