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Xp Antivirus 2009 Infection.. Bet You Never Get Tired Of Hearing That Eh?


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#1 Tterrag

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Posted 24 September 2008 - 04:04 PM

Greetings all,

Great site and forums are A+! Now down to the nitty gritty... First off, I am running windows XP and I unfortunately downloaded a torrent that turned out to be the nasty XP AV2009 and not what I thought it was going to be. Like an idiot, I did not scan it before trying to install it. I know, I know, you're first words are "That's what you get!!" and I agree. With that said, I have indeed read the removal guide for 2009 and the 2008 versions. I have downloaded MalwareBytes, HijackThis, SUPER Antispyware, SpyDoctor, AFT (ATF) cleaner (what ever it is called), Spybot Search and Destroy, and several other mentioned progs I've ran across throughout my forum trolling. I am running into a few different hinderances to the removal of this junk.

1) Cable internet is down, due to the recent Hurricane Ike which ravaged the coast here in Texas, I've downloaded the aformentioned programs while at work onto a flashdrive.
2) I cannot install most of them because I do not have admin rights due to the malware changing it, hence I cannot get MalwareBytes loaded and run (weaksauce!).
3) I cannot boot in Safe Mode, all I get is a wall of text in DOS after selecting safe mode.

Other symptoms I am experiencing are as follows: Cannot restore past the infection date (had to switch to "classic view" to even navigate to system restore), cannot run task manager (disabled by admin, lame), and cannot run either regedit or msconfig. I have EndItAll2 and I am unable to kill the process called MSAV09 (not sure of exact name as it was 2am when I gave up).

ANY help would be greatly appreciated! If there is any other information that would help you out, let me know and I'll get it asap, due to no net at home, it'll be a day by day progression.

Thank you very much. /rant off

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#2 Budapest

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Posted 24 September 2008 - 04:55 PM

Try running this scan. It is a stand alone scanner that does not require installation, so it might have a better chance of running. The instructions below are for running the scan in Safe Mode, but if you cannot get your computer to boot to Safe Mode run it in Normal Mode instead.

======================================================================

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to start the program.
  • Cancel any prompts to download the latest CureIt version and click Start.
  • At the prompt to "Start scan now", click Ok. Allow the setup.exe/driver to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Tterrag

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Posted 25 September 2008 - 08:09 AM

Thank you for your response Budapest. The name of the nasty bug I have is MicroAV.exe or Micro Antivirus 2009, just to clarify what is calls itself. I managed to make some progress last night and was actually able to boot in Safe Mode. After getting the wall of text in DOS during safe mode boot up, I walked away (out of frustration) only to come back to windows booting in safe mode. My irritated impatience got the best of me I suppose. I ran AFT Cleaner then scanned with SUPER Antispyware and after a 30mins scan I came up with 7 Memory Items, 13 Fiiles, and 9 Registry Items infected. While attempting to clean and quarantine, the PC rebooted. Unfortunately, it didn't get a chance to clean it up before so, at least all the way. It seemed to have less things popping up, but I will try again tonight. I have downloaded Dr-Web CureIt. Is there a way that I can give my login admin right again so that I may install MalwareBytes? I think the other login on my PC may have admin rights and I'll try to log into safe mode under that one and see whats happens.

Thanks!




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