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Windows Would Not Boot Up


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6 replies to this topic

#1 laurenwyne

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Posted 24 September 2008 - 12:54 PM

Hello everyone,

I have a problem here... i am not able to boot up normally on my windows xp professional.. however i am able to bootup using safe mode and when i restart the pc it tells me that the pc was not shut down correctly.. and it gives me an option to bootup normally, from last good configuration, safe mode, safe mode with network and safemode with c prompt... i have already selected bootup normally and last good configuration still it will not bootup... i have to go to safe mode to access the files.. i tried running combofix and AV because the pc had a virus right now it is ok in safe mode but still i am not able to boot up correctly..
my harddrive is an 80GB seagate...HELP :thumbsup:

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#2 dc3

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Posted 24 September 2008 - 01:16 PM

If you can get into Safe Mode run System Restore.

Start> All Programs> Accessories> System Tools> System Restore.

When this opens make sure that "Restore my computer to an earlier time" is chosen, and click on Next>.

The dates appearing in bold are the dates that you can restore to, click on the date that you want and then click Next> to start the System Restore. This may take a long time to complete, and when it is done it will restart your computer. When the computer restarts and you have logged on as the administrator a Restoration Complete page will appear, click on OK to complete the process.
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#3 mackoko

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Posted 24 September 2008 - 01:35 PM

If in case restoring would not fix the problem, you can just repair your winxp pro. always keep a local copy on your hard drive just in case something happens on your cd.

#4 laurenwyne

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Posted 24 September 2008 - 05:50 PM

Thanks for the reply. uhm would this also unistall my software or no?

#5 dc3

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Posted 24 September 2008 - 08:03 PM

A System Restore will only effect Windows, it will not effect your personal files or applications outside of Windows.

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#6 laurenwyne

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Posted 24 September 2008 - 10:01 PM

hello i have already done the system restore removed the avg 7.5 but it still it would not boot up to normal windows i could only boot up using safe mode based on the options given to me.....help...

UPDATE AFTER DOING SYSTEM RESTORE:

My computer did restore also some viruses that were previously removed by combofix on my first run...so i run combo fix for the second time. Right now it does not allow me to uninstall avg 7.5 here are the result of the second combofix run after doing system restore:

Edited by usasma, 25 September 2008 - 08:10 PM.
deleted ComboFix log file


#7 usasma

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Posted 25 September 2008 - 03:08 PM

Topic reopened
Hello laurenwyne

Please note the message text in blue at the top of the Am I infected? What do I do? forum.

ComboFix logs should not to be posted outside the HijackThis forums and then only when requested by a HJT Team member. It is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert", NOT for private use. Please read Combofix's Disclaimer. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.

Please create a new topic explaining the nature of your problem in the Am I infected? What do I do? forum. Describe pop-ups and system tray or desktop icons that have appeared. Explain what is "going wrong" with your computer. Note any tools you have used and their respective results.

If needed, we will direct you to our HJT Preparation Guide.

Thank you for using BleepingComputer as your malware removal source.

This topic is now closed. If you have any questions, please PM me or another Moderator.
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Edited by usasma, 25 September 2008 - 08:10 PM.
Topic reopened

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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