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W32.forever.worm


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#1 dw1256

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Posted 24 September 2008 - 11:49 AM

Norton Internet Security told me that it detected the W32.Forever.Worm on my system, but it could not delete the file. It also did not reference where the file was.

Any ideas what to do about this? Is this anything too bad?

I followed a step by step removal from symantec, the the registry item it said to delete was not present. See the link below.
http://www.symantec.com/security_response/...-99&tabid=3

Thanks.

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#2 rigel

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Posted 24 September 2008 - 03:04 PM

It is possible you have a variant of what they published.

Let's try this:
Please run the F-Secure Online Scanner
Note: This Scanner is for Internet Explorer Only!
Follow the Instruction here for installation.
Accept the License Agreement.
Once the ActiveX installs,Click Full System Scan
Once the download completes, the scan will begin automatically.
The scan will take some time to finish, so please be patient.
When the scan completes, click the Automatic cleaning (recommended) button.
Click the Show Report button and Copy&Paste the entire report in your next reply.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. – Will Smith


#3 dw1256

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Posted 26 September 2008 - 06:11 AM

Here is the log:

Scanning Report
Thursday, September 25, 2008 21:19:35 - 07:00:36
Computer name: DANSCOMPUTER
Scanning type: Scan system for malware, rootkits
Target: C:\ D:\ E:\


--------------------------------------------------------------------------------

Result: 9 malware found
TrackingCookie.Adbrite (spyware)
System
TrackingCookie.Adinterax (spyware)
System
TrackingCookie.Atwola (spyware)
System
TrackingCookie.Questionmarket (spyware)
System
TrackingCookie.Revsci (spyware)
System
TrackingCookie.Specificclick (spyware)
System
TrackingCookie.Webtrends (spyware)
System
TrackingCookie.Yieldmanager (spyware)
System
W32/Suspicious_F.gen (virus)
E:\PROGRAM FILES\FLASHFXP\PATCH.EXE (Submitted)

--------------------------------------------------------------------------------

Statistics
Scanned:
Files: 57463
System: 3456
Not scanned: 8
Actions:
Disinfected: 0
Renamed: 0
Deleted: 0
None: 9
Submitted: 1
Files not scanned:
C:\PAGEFILE.SYS
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT
C:\WINDOWS\SYSTEM32\CONFIG\SAM
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCRST.DLL
C:\DOCUMENTS AND SETTINGS\DAN\APPLICATION DATA\SYMANTEC\NPMDATASTORE\CIMSTORE.XML

--------------------------------------------------------------------------------

Options
Scanning engines:
F-Secure USS: 2.30.0
F-Secure Hydra: 2.8.8110, 2008-09-25
F-Secure AVP: 7.0.171, 2008-09-25
F-Secure Pegasus: 1.20.0, 2008-08-09
F-Secure Blacklight: 2.2.1092
Scanning options:
Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB LNK WSF {* PDF ZL? XML ZIP XXX ANI AVB BAT CMD JPG LSP MAP MHT MIF PHP POT SWF WMF NWS TAR
Use Advanced heuristics


Thank you.

#4 rigel

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Posted 26 September 2008 - 06:34 AM

Let's continue with a MalwareBytes Scan

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Reagardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. – Will Smith


#5 dw1256

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Posted 08 October 2008 - 07:49 PM

Malwarebytes' Anti-Malware 1.28
Database version: 1244
Windows 5.1.2600 Service Pack 2

10/8/2008 8:48:11 PM
mbam-log-2008-10-08 (20-48-11).txt

Scan type: Full Scan (C:\|D:\|E:\|)
Objects scanned: 110430
Time elapsed: 42 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
E:\System Volume Information\_restore{0367AA48-43C5-4DCC-A58B-C25992EDC240}\RP116\A0011613.exe (Backdoor.Bot) -> Quarantined and deleted successfully.

#6 rigel

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Posted 09 October 2008 - 10:50 PM

Welcome back - sorry for the delayed response.

Let's continue with this scan set:

Please download ATF Cleaner by Atribune & save it to your desktop.
alternate download link DO NOT use yet.

Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the
    definitions before scanning by selecting "Check for Updates". (If you encounter
    any problems while downloading the updates, manually download them from
    here and
    unzip into the program's folder.
    )
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under
    Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner
    Options
    , make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose:
    Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp"

ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. – Will Smith


#7 dw1256

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Posted 15 October 2008 - 05:54 AM

Sorry for taking so long again. Here is the Superantispyware log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 10/14/2008 at 11:13 PM

Application Version : 4.21.1004

Core Rules Database Version : 3596
Trace Rules Database Version: 1583

Scan type : Complete Scan
Total Scan Time : 02:54:22

Memory items scanned : 164
Memory threats detected : 0
Registry items scanned : 5192
Registry threats detected : 0
File items scanned : 61182
File threats detected : 0

Nothing other then Norton can seem to find this W32 worm.

#8 rigel

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Posted 15 October 2008 - 06:46 AM

Hmmm can you tell me the exact path and file name of the file Norton's is flagging? Let's flush system restore too and see if that helps.

Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Then rescan with Norton and post a log please.... Thanks!

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. – Will Smith


#9 dw1256

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Posted 15 October 2008 - 08:14 PM

I actually was able to find path of the file that was infected. I looked forever the first time and could not find this anywhere, but then I stumbled upon it after you mentioned it again.

I was able to delete this file and then ran the scan again. The worm is now gone. I still don't understand why this file was not deleted or quarantined when it found it.

Sorry for all of your time, but the problem has been solved.

Thank you.

#10 quietman7

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Posted 16 October 2008 - 05:42 AM

You're welcome on behalf of the Bleeping Computer community.

Tips to protect yourself against malware and reduce the potential for re-infection:
• "Simple and easy ways to keep your computer safe".
• "How did I get infected?, With steps so it does not happen again!".
• "Hardening Windows Security - Part 1 & Part 2".
• "IE Recommended Minimal Security Settings" - "How to Secure Your Web Browser".
• "Use Task Manager to close pop-up messages to safely exit malware attacks"

• Avoid gaming sites, underground web pages, pirated software sites, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.
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